Ask Honest John

Most recently answered insurance questions
Following your item relating to insurers loading premiums despite NCD protection you may be interested in the following. Although retired for many years I still have a small Agency (Brokerage) with Royal...
Some years ago when I enjoyed the benefit of a company car, the insurance cover included a courtesy car in the event of a prolonged breakdown as well as the results of an accident causing the car to be...
How is diminution in value because a car has been accident repaired affect the future value of a car? And what happens if it is claimed for on insurance?
My experiences regarding courtesy cars have always been where the car was provided by the accident repair company. My 87-year-old sister has recently had an incident where a van has shunted her parked...
If you are insured with Norwich Union/Aviva and have recently renewed your car insurance, have you read your Certificate of Insurance carefully? A few years ago, third party cover for comprehensive policyholders...
I have two cars and my wife has one and we have significant NCD on all three vehicles. The discount has been earned separately in each case, and we are the only drivers on each car. Earlier this year,...
Last November my new car had its bumper dented by a reversing car. The driver drove off but my wife had witnessed it all and noted its registration. I immediately informed my insurance company giving them...
I write to express my disappointment regarding the 'Customer Care' provided by my recent insurers in the hope that it may prevent others from making the same naive mistake. My car received a nasty dent...
My wife has a 1999V Ford Focus 1.8LX with about 67k miles on the clock. It currently has fully comprehensive insurance but is only used very occasionally, less than 2k miles a year. I am not sure that...
I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body repair business without being bullied into using...