Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it?

I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....

What questions do I need to ask an internet dealer?

What questions do I need to ask an internet dealer?

Should I take my van back to the dealer if it has some issues with the brakes and oil?

I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots on the floor and sometimes what I believe to be...

Can I legal action be taken against a dealer who registered a new car to someone else first?

A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered to my friend. We chased the DVLA when the V5C didn't...

A dealer supplied me with a faulty clutch replacement - should I be able to seek immediate compensation?

I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...

Can I cancel the order of my new car based on its undisclosed accident history?

I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no record of this, can I cancel my agreement?

Should I buy an ex-demo Hyundai i10?

In about two weeks I'm looking to buy a small runabout car to get me to work and back (about 30 minutes each way). I've come across a Hyundai i10 1.2 SE at a local Hyundai dealer. They have three cars,...

The paintwork on my Mercedes-Benz SLK is lifting - should the dealer offer a FoC replacement car while it is resprayed?

I purchased a 2013 Mercedes-Benz SLK, in immaculate condition, last April from a main dealer for £20,250 with 8000 miles on the clock. The garage informed me in December that the vehicle needed a complete...

Why are dealer lease deals more expensive than those online?

I'm moving towards leasing my next car, previously always having bought cash. However, the dealer lease deals seem more expensive than those offered online. Is the dealer acting as a third party thereby...

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...