My Fiesta is having issues with the Powershift gearbox - what can I do?

My 2014 Ford Fiesta has 12000 miles from new. The Powershift transmission has started to whine under acceleration and gives the feeling the clutch is slipping as the vehicle doesn't drive forwards as it...

I found out my vehicle is older than I was told - is this a case of mis-selling?

I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years from that date. At the end of May this year I...

Is it legal for a dealer to sell a car, which he knows has been in an accident, but doesn't tell the buyer?

I bought a 2015 used Ford Fiesta from a Honda dealer, but it's developed a noisy engine on start up. I returned it under warranty three month later, but they failed to fix it. They did not disclose the...

I bought a used van privately but wasn't told of faults with it - where do I stand?

I purchased a 2008 van five weeks ago from a private seller. I checked the MoT history online before buying and it had an immaculate record, without any problems. Three days after buying it, the engine...

I was sold a car that was previously damaged - am I owed compensation?

I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just over six months, paint has started to come off the...

My daughter unknowingly bought a very faulty car online - what can she do?

My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing. The seller is being hostile and claims no responsibility....

I unknowingly bought a remapped van - do I have to pay to fix the problems this remap has caused?

I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple of warranty issues, but recently an engine management...

I bought an approved used car in 2015, is it fair that I now have to pay £400 for a waterpump replacement?

I own a 2011 Mercedes-Benz C-Class, which was bought in June 2015 as an approved used car from Mercedes Bristol with 68,000 miles on the clock. The car has been dealer maintained since new, except for...

Can a dealer sell a car without offering a warranty?

My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty. Is he able to get out of his legal liability...

Dealer refused my rejection of a faulty new car - what should I do now?

I bought a brand new Mercedes-Benz GLC Coupe. After 28 days it broke down and had to be recovered. I sent a letter expressing my short-term right to reject the vehicle for not being of satisfactory quality...