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Most recently answered legal and consumer advice questions
In June this year I came across a freshly resurfaced B-road. I kept my speed below 20mph and could hear the odd stone chip under the car. When I turned into my gravel driveway all four wheels become 'pebbledashed'....
I received a 'Penalty Charge Notice' issued on 26 June 2012 from Bristol City Council. I reside in Sheffield and have not been to Bristol for years. On the day in question I attended an appointment here...
I recently bought a BMW 5 Series brand new. After a couple weeks I noticed the windscreen was cracked on the inside and BMW agreed it had been installed wrong. They let me drive it until it smashed two...
I have a 1999 Mercedes-Benz E320 CDI estate with 142,000 miles which is suffering from severe penetrated rust in the rear floorpan. I was put in touch with Mercedes-Benz Customer Relations who asked if...
Should I expect the satellite navigation system in my 2012 Nissan Qashqai to be up to date for European roads? I was disappointed to find, on a recent trip near Evian, France, that there was one part of...
My 2007 Skoda Octavia diesel, which has covered under 40,000 miles, recently developed a fault involving the steering, speedometer and ABS. The car was taken to a Skoda garage and the ECU had a replacement...
I recently bought a 2007 BMW X3 M Sport from a BMW dealer. The car was sold to me with non-BMW approved tyres fitted, although they were of correct size and profile. There were knocks and clunks when pulling...
I recently purchased a 5000 mile 2009 Mercedes-Benz SLK. After a couple of weeks whilst washing the car I noticed that the paintwork, mainly on the bonnet, had started to flake off. I got in touch with...
I have been looking at a 2004 Skoda Octavia Superb 1.9-litre diesel automatic. It has 90,000 miles on the clock. The original owner appears to have been a Skoda executive, since when there have been two...
In January I bought a used Audi which I sourced through the Audi website, as it claimed that all vehicles have a service history check and will have a clean, completely transparent record. I have no complaints...