I hit a leased car and caused minor damage - can the lease company insist I use a Volkswagen approved garage?

I bumped another car when reversing at less than 5mph. I don't wish to go through my insurance company as the damage is very minor and I don't want it to affect my No Claims Bonus. I suggested I pay for...

Our newly bought approved used Honda CR-V has a faulty gearbox - is this covered by the one year warranty?

My partner bought an approved used 2011 Honda CR-V with a one year warranty less than a week ago. On four occasions it's jumped out of first gear when doing less than 10mph for a few hundred yards. Are...

Should a clogged windscreen washer pump be covered under warranty?

The windscreen washer nozzles on my wife's 2014 Ford Focus gives hardly any output. It appears to be a common problem caused by a clogged filter on the windscreen washer pump. We have been quoted £75 (one...

The revs in my Nissan Qashqai increase when I ease off the accelerator - what's the problem?

I own a Nissan Qashqai 1.9 petrol automatic. When I accelerate up to a certain speed and then ease off the accelerator, the revs increase considerably, although the speed remains constant. When I then...

We bought a faulty car from 130 miles away - do we have to take it back to this dealer for repairs?

We bought a 2008 Vauxhall Zafira, 55,000 miles, for £2495 on 22 July 2017 and drove the 130 miles home with no issues. On the 23 July the exhaust emissions light came on, so I contacted the seller and...

Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

Is the manufacturer's warranty still valid if not purchased from a main dealer?

Is the manufacturer's guarantee on a 2016 Ford Focus still valid if not purchased from a Ford dealership?

I don't need to use Hyundai servicing to maintain the warranty - can you recommend a cheaper third party option?

I've just bought a six month old Hyundai i10. I knew their service costs are steep but I also noted you don't have to use Hyundai to maintain the warranty. Hyundai have just bought out a service plan that...

BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

The air con in my i10 packed up - is this covered by Hyundai's warranty?

The air con in my 2014 Hyundai i10 packed up while driving. Could this be a sudden leak or something more expensive? I think I saw somewhere that air con problems are not covered by Hyundai's five year...