Ask Honest John

Most recently answered damage questions
I took my Citroen C5 into a local independent garage for a new head gasket. The garage said it would take the best part of a week and quoted approx. £500. At the end of the week they phoned to say that...
Whilst my car was being serviced today it was involved in an accident in the garage, resulting in damage to the bumper and damage to the back quarter. The garage has accepted all blame but I don't want...
I recently ordered a new Audi A3 from an Audi dealer. I added several options and negotiated a reasonable discount, bringing the purchase price to £23,000. I waited 10 weeks for the car; it arrived at...
Some friends and I left our cars for a day parked in marked bays in a local village square. There were no limitations on time. On our return at 4pm we found a fairground had set up in the interim, and...
I have had a very bad experience with renting a motorhome. When I went to collect the vehicle at the start of my holiday, I was not happy with the condition of the vehicle, I feel that the company should...
I have a Ford Fiesta 58-reg, and have only 2500 miles on the clock. The fascia panel around the radio and air vents has cracked for no apparent reason and the crack is creeping right around this panel....
I've just found out that an S-reg Volkswagen Polo 1.4 we were proposing to purchase was a 'write off' and the status is 'Cat C'. I've spoken to the seller who said it was only the colour-coded bumper that...
Given that the holiday season is upon us perhaps you could advise your readers again on the pitfalls of hiring a car. I booked a car from Europcar via Global Reservations in the UK for Beziers Airport...
Your advice to DW regarding potholes is not totally correct. DW will need to establish two basic facts: 1) When the highway authority last inspected the road. It is these regular inspections which give...
Having hired a vehicle, I subsequently damaged it whilst still in the forecourt of the hiring company. Am I still fully liable for the damage caused?
 

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