Age of car and registration

A friend is looking to replace his BMW 750 V12 with a later 760. He's come across a car that the dealer says is '06, but my friend knows was built in late '03 and supplied to Jordan in '04. The private...

Missing service records

I bought my car from a trader who advertised it has he had just taken it in. car is in very good condition. i have had the car 5 weeks rang him 4 times about service records. he keeps saying he will get...

Fake service book entries

I bought a Honda Civic at a British Car Auctions in Enfield 3 weeks ago. It was listed as having 2 service stamps. When I later inspected the Service Book closely, I saw that there were 9 stamps, the...

Missing service history

I recently purchased a used car from an independent garage. During the sale process I was told that all of the paperwork was with a Director and that I could see it prior to purchase. I agreed a price...

Promises not delivered

My daughter bought a Focus Zetec 1.6 from a dealer in Oct 2010 with 62,000 miles for £4500. We had written on the purchase agreement that the full service history which was quoted in the advert would...

Missing items from a used car

I have bought a car and when I checked car on day of purchse, I found that service record book, code card and anti-theft locking wheel nut were missing. I reported this to the seller (Car Supermarket)...

How can I trace my Ford Mondeo's service history?

I have bought an 08/58 Ford Mondeo but the service book is missing. I've been unable to trace the service history to confirm anything. It was sold via Ford Direct in August 09 with 9000 miles, and has...

I've been sold a car that has no service history - do I have any recourse?

I part-exchanged a car at my local Toyota dealer. They sold me a Toyota and said it had a full service history and that the documents would be sent in post. I waited and waited, and it transpires that...

I'm thinking of buying a Mazda 3 - is this a good idea?

I am thinking of buying a Mazda 3, as it seems to be a good car and offers better value for money and is less common than a Volkswagen Golf. Do you think this is a good idea? Also, I am not sure about...

Will the remaining warranty on my Ford Ka be honoured despite a lack of service history?

I recently bought a Ford Ka, registered in March 2008, from a well known Ford dealership. I was told during the sale that there was the remainder of the Ford extended warranty still remaining on the vehicle...