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Used car dealerships - what are my warranty rights? 10 Oct 2015 (Ask HJ)
I bought a car from Car Giant that has had several issues. I have asked for a written copy or verbal definition of the Car giant aftersales warranty or... -
Should I pay extra for extended warranty? 11 Aug 2014 (Ask HJ)
We are about to buy a used Ford C-Max Titanium 2.0 Tdi Powershift Automatic from a main dealer. We are spending £12,000 and we will get a three month... -
Can you recommend an upmarket, used hybrid SUV? 28 Apr 2021 (Ask HJ)
My company car (Range Rover Evoque) goes back in May and I have to purchase my first vehicle in 14 years. My budget is £23k. I would love to purchase another... -
My Nissan Figaro's power steering fault is proving difficult to repair - is the dealer liable? 24 Mar 2012 (Ask HJ)
My daughter purchased from a dealer a 20-year-old Nissan Figaro with a full three-month warranty. She returned the car as the power steering was leaking.... -
Air condenser not covered by warranty 20 Jun 2012 (Ask HJ)
Having owned my C30 1.8 SE sport R design for nearly 12 months (bought approved used with 12 month warrantly from volvo main dealer) I am very dissappointed... -
Should I buy a Cat S Tesla? 8 Jan 2024 (Ask HJ)
I'm considering buying a CAT S Tesla Model 3 and I'm aware that insurance may cost more but I have a number of other questions that I'm hoping you might... -
What is the minimum 'trade descriptions act' warranty when buying a used car? 16 Jul 2018 (Ask HJ)
I'm buying a Toyota RAV4 for £4500. What is the minimum 'trade descriptions act' warranty? -
A dealer won't send me the warranty for a car I bought two months ago - what should I do? 25 Jun 2018 (Ask HJ)
Almost two months ago I bought a five year Range Rover from an authorised Land Rover in Guildford, Surrey. The salesman repeatedly says he is sending me... -
Extended warranty won't pay for gearbox failure - what can I do? 8 Sep 2013 (Ask HJ)
I bought a 2007 Toyota Auris last year from an approved dealer, with extended warranty. I’ve recently had some mechanical issues with the car and have... -
Air-con failure after purchase - is it covered by the warranty? 2 Jul 2017 (Ask HJ)
In March, I bought a low-mileage (10,000) 2013 Porsche Boxster from a Porsche dealer, including - what I thought was - a rock-solid two year warranty.... -
I was mis-sold a car that apparently had a warranty - can I reject it for a full refund? 4 May 2018 (Ask HJ)
I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's... -
Can they cancel my warranty over a missed service? 19 Sep 2014 (Ask HJ)
I bought a SEAT Leon (2010) from a car supermarket. The car was sold with an extended three year warrant, which cost £2300. When I collected the car the... -
Dealer warranty mistake 14 Dec 2012 (Ask HJ)
I recently purchased a used Jaguar 2.2 SE estate from a main dealer in Reading. The car was sold to me on the understanding I would benefit from a one-year... -
My Kia Carens missed a service - is the warranty void? 15 Sep 2010 (Ask HJ)
I've bought a Kia Carens and it has missed it first service at 10,000 but has now had two - one at 20,000 miles and one at 24,000. The car currently has... -
Kia warranty invalid due to missing records 6 Oct 2016 (Ask HJ)
We purchased a used Kia Soul three months ago. The car is 3.5 year old and we specifically bought it because of Kia's long warranty. When we brought the... -
DPF problems with Yaris - should the warranty cover the repairs? 3 Aug 2016 (Ask HJ)
I am a driving instructor and run a 2013 Toyota Yaris 1.4 diesel, with 50,000 miles on the clock. The car had a new DPF fitted six months ago with new... -
Squawking clutch 20 Apr 2011 (Ask HJ)
I bought a 58-plate Mondeo 1.8TDCI with 8,000 miles from a Ford Direct dealer with an unlimited mileage warranty for 2yrs. The car has been serviced... -
Dual mass flywheel 27 Apr 2011 (Ask HJ)
My car is currently in pieces and has been diagnosed with a failed DMF and a damaged clutch as a result of this failure. Repair has been priced at... -
Dealer is refusing to honour car's warranty - what can I do? 12 Sep 2013 (Ask HJ)
I bought a used Land Rover Discovery 3 for £9000 recently. The advert stated that warranty covered the clutch and other components of the car, which was... -
I only do 5000 miles a year - do I need a warranty on my used car? 11 Apr 2025 (Ask HJ)
I have just bought a 2013 Peugeot 107 with 71,000 miles. It drives well and I was offered a warranty but declined. I’m a 66 year old autistic female and...
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