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• Volkswagen Touran 2008 - VW woes :-( 16 May 2013 (Forum)
  FVWSH 28000 miles (hardly used) Any advice for me? or just bite the bullet and do a private repair £960 ish from VW bodyshop. I always buy my cars low mileage from VW dealers, always service etc on time + extend warranty for 3 or 4 years.
• Car Choice - Your Opinions 4 Sep 2007 (Forum)
  Ideally do not want to spend more than £11k 4. Like to change cars regularly. I could either by a £11k dealer warrantied car and keep for a year or save and buy something more expensive and keep for 3+ years!
• Customer trying to reject car 15 May 2006 (Forum)
  The customer has now written to us wishing to reject the car and wishes a refund. They say they have only travelled 5 miles in the car in the 4 months they have owned it..... Any thoughts?
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  Does my Mazda 3TS have a Ford engine? 20 Apr 2013 (Ask HJ)
  My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is...
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  Win sum, lose sum 5 Feb 2011 (Ask HJ)
  We have a 3-year-old BMW coupe 53k miles and are about to re-warrant it for just one year with Warranty Direct. Choosing to use an independent garage for...
• Don't buy a Toyota - sorry ! 29 Oct 2003 (Forum)
  Three Toyota dealers looked at it under warranty, all claimed it was fine, and refused to do anything. At 95K miles the car started making a sound like a load of nails from the front. Into Toyota Cambridge - a very helpful dealer, BTW, unlike the others I used, and they diagnosed a gearbox fault - probably worn bearing/s.
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  “Your Journey Has Been Interrupted by this Announcement.” 17 Apr 2010 (Ask HJ)
  We purchased a used Peugeot fleet car 16 months ago. It is a 2007 Peugeot 307 SE SW 1.6 petrol. It was first serviced by the dealer in October 2009. Until...
• If only they were all as reliable as.... 23 May 2006 (Forum)
  Japanese manufacturers have dominated a poll of the Top 100 most reliable used cars over the past decade. The list, compiled by independent mechanical breakdown insurer, Warranty Direct, found that every car in the Top 10, and 16 out of the Top 20, were Japanese models. The Honda Accord was at number one, with Honda also taking the 6th place with the the Civic and 8th with the CR-V.
• car driven MILES whilst in for service 21 Jan 2005 (Forum)
  I had my Corsa in the Vauxhall Dealer garage over the weekend whilst some warranty work was carried out. The day after I picked it up I checked the mileage...
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  Is it the responsibility of our local dealer to recover our car if it breaks down? 12 Sep 2013 (Ask HJ)
  Is it the responsibility of our local dealer to recover our car if it breaks down? Our two year old Fiat 500C suffered a power steering failure last week...
• Saab 93 Conv Bulkhead 22 Jun 2004 (Forum)
  It is a ?98 example with 56,000 miles on the clock. 2.3l non turbo variant covered by the approved Saab used car warranty supplied with the car when we bought it from a main dealer late last year. When I went to pick up the car the informed me that the bulkhead on the passenger side of the car is starting to crack and needs attention at a cost of at least £550.
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  2008 or 2010 Hyundai i30? 28 Nov 2013 (Ask HJ)
  I am looking to buy a used estate and I am interested in the Hyundai i30 1.6CRDi and the Kia Cee'd SW 1.6CRDi . I am considering cars from between 2008...
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  What's best: Kia Picanto or Hyundai i10? 29 Dec 2017 (Ask HJ)
  We need to replace my wife's Toyota iQ, with a 2/3-year-old small car that's as reliable and easy to drive/park ( and with automatic transmission). I've...
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  Which 4wd vehicle would you recommend for £16,000? 8 Jun 2010 (Ask HJ)
  I have £16,000 to spend. Which diesel 4wd car would you recommend? The running costs of the Freelander mean that I am having to sell it, but I could ideally...
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  I'm buying my first car - what small hatchback would you recommend? 29 Oct 2019 (Ask HJ)
  I'm buying my first car, new or used I have no preference. I would like a five-door, manual transmission, small run around hatchback. My budget is around...
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  Pitted wheels 18 Apr 2011 (Ask HJ)
  My car is less than a year old. I recently noticed the steel effect alloy wheels are starting to pit. The garage state it is caused by brake dust and...
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  Indy raising 7 Nov 2009 (Ask HJ)
  I am thinking of buying a Jaguar XF but do not want to pay Jaguar dealer servicing prices. Can you recommend any independent Jaguar service centres around...
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  Alloymoney 15 Aug 2009 (Ask HJ)
  Some 2 years ago you gave us very useful advise on the purchase of an April 2007 1.6 Fiesta Auto Ghia for my father-in-law. It proved a great success and...
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  Need a spacious family car - Skoda Superb or Kia Optima? 26 Sep 2020 (Ask HJ)
  I've currently got a 2014 Citroen C4 Picasso which I love for the spacious interior but it has proven unreliable, with five major mechanical issues in...
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  My car is serviced by friend rather than a dealer - does this make a difference to the warranty? 4 Aug 2018 (Ask HJ)
  My Mazda 6 turbo has failed. My local dealer says that Mazda is aware of this problem and will offer a goodwill gesture of £1000 towards the cost of a...