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  I've bought a car which had not been repaired for an MoT - should the dealer cover 'preventative maintenance'? 25 May 2013 (Ask HJ)
  Last month I acquired a cheap 12-year-old car from a small dealer with a fresh MoT certificate (with no advisories). The MoT history subsequently obtained...
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  Bought a car with very worn tyres - should the dealer replace them? 2 Nov 2012 (Ask HJ)
  I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left....
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  Can I reject this used car? 15 Oct 2012 (Ask HJ)
  I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove...
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  Rear Axle failed on 4 yr old 4x4 low milage no off road,dealer bought and serviced -should I be paying for this repair ??? 24 Jul 2012 (Ask HJ)
  My Grand Cherokee suffered major mechanical failure last week while on motorway. oil leak in Diff lead to rear axel damage. It is a dealer bought and serviced...
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  Engine problem with a used BMW 5 Jan 2012 (Ask HJ)
  I have purchased a 57 registered BMW E91 Touring from Car Giant with full service history and for a fair price. Within two days the car was misfiring...
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  How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year? 3 Apr 2011 (Ask HJ)
  I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a...
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  Radiating badwill 9 Jan 2010 (Ask HJ)
  I recently bought a car from a car dealer some distance from home. Before leaving the car lot I pointed out that the coolant level was way below the minimum...
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  Polos wear memorial 19 Dec 2009 (Ask HJ)
  I am writing to ask for some advice regarding our brand new VW Polo that we bought 2 months ago as part of the scrappage scheme. I also have an 05 plate...
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  Hooded menace 22 Aug 2009 (Ask HJ)
  My wife part exchanged her 320d for a used SAAB convertible in March this year (in anticipation of the promised summer). Three weeks ago the hood stalled...
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  My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
  I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of...
• Seat Alhambra 2019 S trim - Mouldy middle seat belt- leak? 20 Mar 2025 (Forum)
  Obviously should have done my own checks and feeling terrible that I missed this. What does this mean for the car? I’m going to approach the dealer on Monday - aware under consumer rights protection I can ask for them to repair/ replace the seatbelt but I’m more worried about what the underlying problem is that caused the mould. Looking closely now, there is signs of some mould between the rear seats and on the third row back seat.
• Jaguar F type - any good lawyers specialising in car miss selling? 20 Jul 2016 (Forum)
  I am based in Hull and legal action is pending but wondered if anyone has any positive feedback with any specific solicitors that have clearly dealt with the consumers rights act etc. Ultimately I think that it is an open and shut case as can prove he knew about the insurance history and the car being flooded etc and, even if he wasn't told about the warranty issue, he is still responsible for what he sells being as he advertised ie "comes with full UK Jaguar warranty" as per Autotrader advert.
• madza 6 2011 - Sumpstrainer failure, 19 Mar 2015 (Forum)
   The car was in mechanics in January for service.  This could not have been predicted.  What are my consumer rights.  The garage do not want to know , stating the guarantee is expired.  However, we did nothing wrong.  The garage offered 4,000 for car, and suggested we buy another car over a five year repayment package.
• Driving test rules? 5 Jan 2015 (Forum)
  My motorcycle instructors seemed to shout about weird and insignificant things, but then didn't care about things like stopping in box junctions. The rules made very little sense to me, but maybe they weren't always right?
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  Automatic gearbox problems with Vauxhall Corsa - is his a common fault? 16 Sep 2013 (Ask HJ)
  My mum owns a 2008 Vauxhall Corsa since new, but has had nothing but trouble with the automatic gearbox. It has been recalled and had its gearbox replaced...
• Hyundai Santa Fe - Chances in small claims court 12 May 2012 (Forum)
  They have said the gearbox will need to be replaced and this will cost £2850 inc. Is this something I could take under the consumers rights act as I am sure a automatic gearbox should last at least 4 times the amount of miles I have done
• Renault Clio II - Compensation/Repair 7 Mar 2011 (Forum)
    I assume that if they "cannot afford" the £485.51 they will be offering me less for my car.  Do i have the right to get the car fixed and they try and get the money back after?  The garage that i brought it from want me to call them back after they have spoken to Trading Standards (who they say will agree with them and that i should expect what i get when i buy a 10 year old car).
• Toyota Camry - Toyota Camry '95 Drivers Elec. Window problem. 27 Jul 2010 (Forum)
    Can't find sight nor sound of any Camrys in local breakers, or motorfactors stocking said bit/s, so was wondering if the prices quoted sounded about right for the job, and also if the motors themselves are prone to failure? Making it wiser albeit wallet-denting to replace both? The technician at the Toyota dealer stated that it's a rather difficult, fiddly, time consuming job to change, hence the price quotes, and that it was easier to just replace the entire assembly, which of course left me feeling daunted to take on the task myself only having replaced (many eons ago) the window-gear in an old Pug 405 I had.
• what I should have done New lexusIS 11 Feb 2006 (Forum)
  By following this you may save yourself stress, time and buying a dog ALan The above advice has been given to me by an expert in consumer law
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  Can I reject a used car I bought that is leaking? 9 Jul 2025 (Ask HJ)
  In April I bought a one previous owner low mileage 2023 Land Rover Defender 110 from a main Land Rover dealer. Since April it has hardly rained until the...