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I had an accident in France but am getting nowhere with my claim - what can I do? 22 Oct 2018 (Ask HJ)
I had a car accident in France in August. A lady drove into the back of my car. I was only third party covered on my insurance so am using a no win no... -
Can I ask a dealer to delay my new car so I can get the new reg? 8 Jun 2022 (Ask HJ)
I ordered a new BMW 4 Series seven months ago. The car has been much delayed due to the ongoing global semiconductor shortage. The car is due to be delivered... -
Will running the engine of my car once a week help prevent battery depletion? 6 Apr 2020 (Ask HJ)
I have SORN'd my Jaguar F-Pace during the Coronavirus pandemic. Besides turning the engine over once a week, what else can I do to ensure the efficiency... -
Should I prepare my car for two months storage? 30 Jan 2020 (Ask HJ)
Following surgery next March/April, I will be unable to drive my petrol Mazda CX-3 (mileage 8000) for approximately two months. The car will be garaged... -
Underinflated tyres on nearly new car 23 Sep 2016 (Ask HJ)
I recently bought a nearly new Yeti from a Skoda main dealer. I though the ride was a little firm but put it down to just being a different car - I had... -
Which small petrol car would you recommend to replace a Toyota Corolla? 8 Jun 2013 (Ask HJ)
My daughter has to replace her Toyota Corolla and can go to £5000-£6000 maximum. She averages 5000 miles a year, mainly short journeys with the occasional... -
Fuellish behaviour 12 Sep 2009 (Ask HJ)
I wrote to you about a year ago querying why diesel in the UK was about 10p per litre more expensive than most places I had travelled to In Europe and... -
Unusual circumstance 28 Feb 2009 (Ask HJ)
I am going away for 5 weeks from mid-February, and will leave my car on a friend's land, but in the open and uncovered, during that time. I plan to leave... -
With many classic cars going off the road for winter, can you offer any storage advice? 1 Dec 2017 (Ask HJ)
With many classic cars going off the road for winter, apart from connecting the battery to a trickle charge and over inflating the tyres to prevent flat... -
Can you recommend an estate car that can fit three child seats? 16 Feb 2022 (Ask HJ)
We currently have a Skoda Octavia Combi but looking for something more useful for a growing family into many outdoor sports that need boot space and roof... -
What is the best used seven-seater under £15,000? 19 Feb 2021 (Ask HJ)
I need a larger car. I have two young children and will soon have newborn twins. Please can you recommend a suitable seven-seater? I would prefer an SUV,... -
Can you recommend a petrol, family car? 21 Aug 2020 (Ask HJ)
I have a budget of £11,000 for a petrol family car (6000 - 8000 miles per year). It needs enough room for four adults and I’ve been looking at a minimum... -
My van was converted to a camper - do I need to change its status on the V5C? 22 Jan 2020 (Ask HJ)
I have bought a secondhand Volkswagen T5, which was professionally converted to a pop-top camper. It is still registered with the DVLA as a transporter... -
Can a car dealer store cars on our residential road before he sells them? 8 Feb 2018 (Ask HJ)
A car dealer is a resident in our cul-de-sac and regularly stores vehicles in the street. Currently, a taxed car has been parked on the street for more... -
I'm after a seven-seater for £1000 - is there anything you'd suggest? 12 Jun 2017 (Ask HJ)
I am looking to buy a second hand car for £1000 or less. I will need an estate as have two small children, so buggies, bikes, camping equipment need to... -
Are electric vehicles really 'pollution free'? 14 Dec 2013 (Ask HJ)
Please could you explain to me why the electric car is deemed to be ‘pollution-free’? Charging a re-chargeable battery is a very inefficient process and... -
What do you think about BMW's winter tyre and wheel offer? 23 Nov 2013 (Ask HJ)
Having just bought a BMW 320d xDrive Touring I am starting to think about winter tyres. BMW recommend I have 16-inch wheels against 17-inch fitted as standard.... -
Why don't more people use all-weather tyres for year-round performance? 30 Mar 2013 (Ask HJ)
I must be one of many, I'm sure, who's now preaching the benefits of winter tyres on a small hatchback after cruising up snowy roads that were the equivalent... -
Tyre wear - is this normal? 3 Jan 2022 (Ask HJ)
I have a Mercedes-Benz E220 Bluetec 2016 model, with 5,000-plus miles on the clock. I have been advised by Mercedes during the last service to replace... -
What's the best car to replace my ageing Renault Clio? 10 Sep 2021 (Ask HJ)
I am replacing my 12-year-old Renault Clio. I want something similar, possibly more estate like, with five doors and a petrol engine. A large boot with...