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  HPI Warns of More Cloned Cars 14 Aug 2009 (News)
  and HPI warns dealers that they need to be as aware as consumers to avoid falling foul of these fraudsters. Car cloning is the vehicle equivalent of identity fraud – criminals steal a car and give it a new
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  Your New Car Warranty May Not Cover As Much As You Think 10 Jul 2012 (News)
  Many extended manufacturer warranties have significant exclusions for wear and tear. Most fetermarket direct-to-consumer warranty policies have gaps and loopholes which leave car owners liable. For example, some may cover the cylinder head of a vehicle, but exclude failures due
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  Innovations at Mobility Roadshow to Include new Swivel Seat and new Flexible Ramp 18 May 2016 (News)
  .  These are just two of the important innovations in adaptive products and services on show to enhance independent mobility. Organised by charity Mobility Choice, the free-to-attend Mobility Roadshow (incorporating Get Going Live) is Europe’s leading consumer-focussed event for people
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  Honest John's Motoring Agony Column 25-4-2015 25 Apr 2015 (News)
  the matter to the Small Claims Track of the County Court and this will be time-consuming, leaving you with no transport in the interim: /faq/consumer-rights/ I can't predict how the judge would rule. But logically, if the wheels of a car cannot be removed for maintenance
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  Law Commission Looks Into 'logbook loans' 10 Sep 2015 (News)
  – where a borrower is in temporary financial difficulties but has already repaid more than one third of the logbook loan, lenders should have to apply for a court order before repossessing the vehicle. Giving borrowers the right to end the logbook loan – a borrower with no realistic prospect
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  Sparks Fly in Reliability Survey 21 Jul 2011 (News)
  right, owners can end up visiting expensive franchised dealers to fix faults.” Just under a third of drivers who own the opulent Peugeot 607 pay for electrical glitches, possibly due to its well appointed cabin and relatively luxurious specification
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  WHAT INSURANCE 'WRITE OFFS' REALLY MEAN 20 Sep 2008 (News)
  impact on the value of a vehicle; for example, a car worth £5000 could lose up to 20% of its value if it has been declared a category D write-off at any stage. An HPI Check will spot one of these cars enabling the car buyer to ensure they are getting the vehicle for the right price, or walking away
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  Focus On: Russell Automotive Centre and Garage Express 1 Oct 2018 (News)
  . The owners say that good reviews, saving people money, good service and solving a problem no one else can are all really important. Their ethos is, if you treat a customer how you would like to be treated then you will always be right. Communication is absolutely key to the business - they believe
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  HPI HELPS MET CATCH CARJACKING GANG 15 Jan 2009 (News)
  . "The growth of online buying and selling or used cars has been phenomenal, but the risks to the buyer remain. As a founding member of the Vehicle Safe Trading Advisory Group (VSTAG), working alongside the Metropolitan Police, we urge all used car buyers to be vigilant, conduct the right
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  Comment: So you think that navigation systems are lost? 30 Jul 2015 (News)
  of retailers and navigation companies: John Lewis, Argos, Halfords, Amazon, Garmin and TomTom, to name them all. All bar one of them either ignored me completely or politely asked me to turn right into Get Lost Village. In fairness to them, it’s perhaps little surprise they did that when
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  Comment: So you think that navigation systems are lost? 25 Jun 2015 (News)
  of retailers and navigation companies: John Lewis, Argos, Halfords, Amazon, Garmin and TomTom, to name them all. All bar one of them either ignored me completely or politely asked me to turn right into Get Lost Village. In fairness to them, it’s perhaps little surprise they did that when
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  Motor Codes Backs Mercedes Over Rust 20 Jul 2013 (News)
  the seller of the vehicle. By law your contract of sale is with the selling dealer or finance company if the vehicle was purchased on finance. Under the Sale of Goods Act businesses (selling dealer/finance company) may be liable to put things right for you if there is a problem with the quality
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  Parking charges and the law 11 May 2011 (News)
  will be in the future. If you are unlucky enough to have been charged for overstaying, parking in the wrong bay, or failing to display your permit, then don’t worry. We’ve a guide to help you understand your rights so you know exactly where you stand if you get a dreaded ticket on your windscreen
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  Coronavirus: Government extends lockdown by 'at least' another three weeks 16 Apr 2020 (News)
  2020 Most car manufacturers are referring their customers to the Covid-19 FAQs on their individual websites, which explains what customers can do if they are worried about or unable to pay their monthly car payments. The assistance available right now varies on a case
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  Motorists Pay £1.6 Billion for Car Repairs 17 Feb 2004 (News)
  Impreza bills over the £1,000 mark, the largest repair claim handled by Warranty Direct in 2003 stood at £4,500. The majority of new cars come with a three-year manufacturer supported warranty as standard to protect the consumer against unwanted bills. With 12.689m vehicles
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  Honest John’s Motoring Agony Column 18-4-2015 18 Apr 2015 (News)
  rights are here:  /faq/consumer-rights/  Meanwhile I'll add it to the Scenic entry in  /carbycar
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  Honest John's Motoring Agony Column 6-6-2015 6 Jun 2015 (News)
  and said I had a case. DC, via email Well done. Another success under Section 75 of the 1974 Consumer Credit Act. See: /faq/consumer-rights
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  Honest John's Motoring Agony Column 27-6-2015 27 Jun 2015 (News)
  does on a compulsory basis. GG, via email   Clegg v Olle Andersson House of Lords 2003 ruled that if a product was delivered faulty the customer has the legal right of a full refund. The dealer also contravened the Consumer Protection from Unfair Trading
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  500,000 More Private Parking Tickets to be Issued Next Year 4 Aug 2012 (News)
  over a bay marking white line, failure to buy a ticket (when the machine is broken), parking outside the parking bay, parking in a disabled bay without displaying the blue card the right way up, leaving the carpark to go to the bank to get money to shop in the shops served by the carpark, breaching any
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  Honest John's Motoring Agony Column 4 Apr 2015 (News)
  , though surely the clutch should work? At the moment it’s hard changing gear. AF, via email If you bought the car only a month ago the law assumes that the problem was present or developing on the date of sale: /faq/consumer-rights