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  • Parking charges and the law 11 May 2011 (News)
    If you are unlucky enough to have been charged for overstaying, parking in the wrong bay, or failing to display your permit, then don’t worry. We’ve a guide to help you understand your rights so you know exactly where you stand if you get a dreaded ticket on your windscreen. First of all it’s important to understand that the best way to deal with penalty charges and fines is to avoid them.
  • Motorists Pay £1.6 Billion for Car Repairs 17 Feb 2004 (News)
    The majority of new cars come with a three-year manufacturer supported warranty as standard to protect the consumer against unwanted bills. With 12.689m vehicles falling within the 3-10 year old bracket on British roads according to the DVLA register, Warranty Direct claims suggest the chances of failure run at more than a third.
  • Honest John’s Motoring Agony Column 18-4-2015 18 Apr 2015 (News)
    I think you have a very good case to suggest to the dealer that he gets Renault to pay for this, otherwise you will take appropriate action over this safety relate fault. Your legal rights are here:  /faq/consumer-rights/  Meanwhile I'll add it to the Scenic entry in  /carbycar   Crashing in Can you recommend a car accident camera suitable for a Mazda MX5.
  • Honest John's Motoring Agony Column 6-6-2015 6 Jun 2015 (News)
    DC, via email Well done. Another success under Section 75 of the 1974 Consumer Credit Act. See: /faq/consumer-rights/     Filter tips I own a 2008/58 Peugeot 308 1.6 Sport.
  • Honest John's Motoring Agony Column 27-6-2015 27 Jun 2015 (News)
    PB, via email You could attempt to take the supplying dealer to court:  /faq/consumer-rights/   But if you did, this would be heavily contested because, though the vehicle is under 6 years old, it has done 91,000 miles and your expectation of a life of 250,000 miles is not reasonable.
  • Honest John's Motoring Agony Column 4 Apr 2015 (News)
    But if it failed through corrosion then you should not have to pay anything at all because you brought it to the attention of the dealer while the car was still under warranty (and in any case you have a right to expect a radiator of an expensive car to last for more than three years). Law here: /faq/consumer-rights/            
  • Lord Mandleson Backs British Motor Industry With Words 25 Nov 2009 (News)
    I think we have to accept that barring a crippling new plateau in oil prices, consumer choice alone isn’t going to get us to a tipping point in decarbonising road transport fast enough. The carbon cost needs to start showing up in the price a lot more clearly. That’s why we were the first country in the EU to tie vehicle taxation to CO2.
  • Honest John's Motoring Agony Column 30-5-2015 30 May 2015 (News)
    Do I have any redress with the trader please? JW, via email Of course you do. Standard consumer rights here: /faq/consumer-rights/   Macanno-set I am about to order a Porsche Macan S Diesel but having read your comments In today’s Telegraph (25-04-2015), should I switch to the petrol version or is the diesel ok?
  • Daewoo Finally Sorted Out 17 Oct 2002 (News)
    He added that the new company would take the brand back into the United States when the opportunity and time was right. "The reason GM did not buy the North American operation was financial having looked at the state of the business, the projections for the brand and the cost involved in maintaining it.
  • GM ANNOUNCES AGREEMENT WITH U.S. TREASURY 1 Jun 2009 (News)
    “The economic crisis has caused enormous disruption in the auto industry, but with it has come the opportunity for us to reinvent our business. We are going to do it once and do it right. The court-supervised process we are pursuing provides us with powerful tools to accelerate and complete our reinvention, as well as strong safeguards for our customers and our business. We are focused on the job at hand, for the benefit of our customers, employees, dealers, suppliers, retirees, taxpayers, investors and other stakeholders.
  • Honest John's Motoring Agony Column 20-6-2015 20 Jun 2015 (News)
    So you sue the dealer for the full cost of the repair plus what you paid for the warranty, minus the £200 + £500 WW paid you. Law here: /faq/consumer-rights/   Slipped up I accidentally over-filled my son’s 1999 Clio 1.4 petrol/manual with gearbox oil by about half a litre. (The pipe I used to funnel it in doubled as a bung, preventing over-flow).
  • Is a 60-day warranty legal? 20 Jul 2022 (Ask HJ)
    A national dealership is only offering a 60-day warranty, I thought that by law the consumer was protected for longer. Who is right?
  • Don't buy warranty and give up all consumer rights? 17 Dec 2012 (Ask HJ)
    I recently purchased second hand car and the car dealer asked if I wanted to buy a warranty. I said 'no', since in the past they have rarely paid out...
  • Strengthening of Consumers Rights. 31 Mar 2003 (Forum)
    Any guarantees offered by the Manufacturers or retailer will be legally binding, written in plain language and give details how to make claim. Consumers will have the right to request repair or replacement of faulty goods. If this is not possible consumer can then request price reduction or full refund. The regulation can be viewed at: http://tinyurl.com/8i9r DVD
  • Your correspondent has consumer rights against a vendor if something is not sold as advertised. 25 May 2013 (Ask HJ)
    As part of my economics degree course in the 1960s, I had to study Commercial Law. I was taught that according to the law of contract (not sale of goods)...
  • A used car I bought a few months ago needs a new head gasket - what are my consumer rights? 16 Feb 2018 (Ask HJ)
    I bought a 2014 Ford Focus on 30 Aug 2017, which only came with a three month warranty. Today I've been told it needs a new head gasket. Where do I stand...
  • Rejecting a faulty new car - what are my rights? 2 Dec 2015 (Ask HJ)
    I bought an Audi A5 from Macclesfield Audi on the 21st of November, after a week I got a 'gearbox malfunction' warning while driving, the message also...
  • What consumer rights do you have when buying a used car privately? 14 Dec 2018 (Ask HJ)
    If you buy a car privately which then breaks down after 76 miles and needs a new clutch and driveshaft, do you have any legal recourse against the seller?
  • Buying used car - dealer's warranty compared to Consumer Rights Act 2015 8 Sep 2016 (Ask HJ)
    I'm buying a used Citroen C4 Grand Picasso from a dealer. They have offered a three month warranty; however, given that the Consumer Rights Act 2015 covers...
  • What are my consumer rights? 18 Mar 2014 (Ask HJ)
    Within the first three months the clutch had gone and they tried to charge us, but in the end they swallowed the cost. The bearing has also gone and needs...
 

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