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Van has broken down after just a few weeks - what are my rights? 16 Nov 2016 (Ask HJ)
We purchased a van from a local dealer (2010 model, £4500) five weeks ago. Last week, the van developed faults and had to be recovered from the roadside... -
Complete engine failure with four year old Golf 8 Jul 2013 (Ask HJ)
I purchased a Volkswagen Golf 1.9 TDI Match back in February from Car Giant in London. I was the second owner, with the car previously being a fleet car.... -
Future oil prices 13 Mar 2007 (Forum)
If this picture is right, we have consumed a quarter of the 4 trillion barrels of accessible oil and we are only 25 years away from reaching the point we will have consumed half of it." Demand growth from Asia is going to remain strong for 10 to 15 years and supply growth is going to be difficult. -
I'm a dealer - how much should I deduct for mileage use on a rejected car? 6 Oct 2025 (Ask HJ)
I had a customer reject a car (numerous things wrong with it mechanically, I had already repaired it once but the faults reappeared and they were no longer... -
My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me? 15 Aug 2017 (Ask HJ)
I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of... -
Discovered accident damage on my new car - is the dealer liable ? 1 Jan 2015 (Ask HJ)
I purchased a Skoda Superb (2008 model) four months ago from a local dealer. The car only had 20 miles on the clock and was fine to start with, but a few... -
Should I accept the offer of half the cost of the cam belt change in my 2009 Volkswagen Golf? 30 Nov 2013 (Ask HJ)
I purchased a 2009 Volkswagen Golf 1.4 16v at the end of February 2013. The salesman failed to mention that when it turned four years old we would need... -
Is my Jaguar X-Type's pre-existing fault covered by my warranty? 4 Jul 2012 (Ask HJ)
I would like advice on the following. I purchased a 2005 jaguar X-Type 2.0 diesel in April 2011 with a standard three month warranty. Almost immediately... -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the... -
A car I'm interested in is registered as another model - is this a mistake? 13 Aug 2020 (Ask HJ)
I've found a Volkswagen Golf Estate that seems a good buy in a car supermarket. I thought I would check the MoT history and it comes up as a Jetta. When... -
My daughter unknowingly bought a very faulty car online - what can she do? 7 Jun 2018 (Ask HJ)
My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing.... -
Is engine failure a common issues with the Ford Focus? 7 Jun 2017 (Ask HJ)
My Ford Focus EcoBoost is presently at a Ford dealer for investigation and I have been informed that it requires a new engine. There's less than 25,000... -
Can I legal action be taken against a dealer who registered a new car to someone else first? 9 Mar 2017 (Ask HJ)
A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered... -
Power steering failure on Citroen C3 12 Jul 2016 (Ask HJ)
I had a power steering problem with my 2011, 34,000 mile, Citroen C3. I was told it was due to a poor earth in the electrics, which is apparently a common... -
Discovered my car was in a serious accident - is the dealer liable? 27 Apr 2016 (Ask HJ)
I bought a vehicle from a dealer 12 months ago. The HPI check was performed and was clean. Last week I moved house and tried to change my address on the... -
Motorhome leaking water - can I reject it? 23 Jan 2016 (Ask HJ)
I purchased a motorhome in 2015. I've covered less than 1000 miles in it, but am having problems with the roof. Basically, the roof holds water and - when... -
Oil leak shortly after purchase 8 Nov 2015 (Ask HJ)
I have recently purchased a Kangoo 2004 automatic petrol. Within a few days of purchase the car started losing oil with lots of smoke. Diagnosed as oil... -
Bought a used car that's now broken down - should I sue? 23 Jan 2015 (Ask HJ)
I bought a second hand Volkswagen Polo for £995 from a local dealer a few days ago. The seller told me the car had a year’s MoT – is hasn’t. The seller... -
Used car service - where do I stand? 19 Jan 2015 (Ask HJ)
I paid a deposit for a 2011 Alfa Romero Giulietta on Jan 15th. for collection on 19th,on the 18th I got an email saying the car was due for service on...
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