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Are asset protection, paint protection and extended warranties just commission scams? 12 Oct 2020 (Ask HJ)
When I bought my used cars, the dealer tried to sell me three-year asset protection for £349, ceramic paint protection for £299 and an extended warranty.... -
Problems with approved used car, should the dealer handle the repair? 22 Dec 2022 (Ask HJ)
I purchased a used 67 plate SsangYong Turismo from a main dealer under their 'approved used' scheme. I also purchased their own extended warranty which... -
Dealer refuses to pay for clutch repair - what should I do? 19 Apr 2016 (Ask HJ)
I recently purchased a Vauxhall Astra from a dealer. I have had the car for five months and done 2000 miles. The car has 10,000 miles in total on the clock... -
Sat-nav error - will it have to be fixed by main dealer? 28 Dec 2022 (Ask HJ)
The sat-nav on my 2019 Volkswagen T-Cross has 'lost' the car. It puts us driving across fields etc. Is there an easy fix? Or a trip to the main dealer?... -
Do I drive enough to charge the battery of a hybrid car? 29 Jun 2017 (Ask HJ)
I'm considering buying a hybrid vehicle but have been advised by a friend that because I only drive once or twice a week, distances of about 20 miles,... -
Can I swap my Audi A5 wheels to my new S5? 4 Jun 2016 (Ask HJ)
The Audi S5 I am looking to buy has optional, enormous, 'exclusive' 20-inch wheels. As I understand it, they are heavier and the tyres are more expensive... -
Where can a 17-year-old find affordable car insurance? 8 Nov 2012 (Ask HJ)
My 17-year-old grandson is taking his driving test soon. He will be driving a 2004 Fiat Punto 1.2-litre model. The problem is insurance. Even being added... -
EGR valve failure 9 Nov 2010 (Ask HJ)
I have 2007 Audi A4 Quattro. The EGR valve failed after 28705 miles. This was 4 months past the 3 yr warranty. Audi claim this is fair wear and tear. I... -
S-Type DPF regeneration 5 Nov 2011 (Ask HJ)
To retire with I searched for and eventually found an immaculate Jaguar S type 2.7 diesel, just out of warranty, at a quality independent dealer. Soon... -
Faulty used car - should Nissan refund me? 18 Dec 2014 (Ask HJ)
We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it... -
Is it unusual for a replacement DMF to last only 10,000 miles? 12 Feb 2018 (Ask HJ)
I had my clutch and DMF changed at Mr Clutch after the original one failed after 100,000 miles. The replacement lasted less than 10,000 miles, so Mr Clutch... -
Long waiting time for a car repair - what can we do? 16 Sep 2021 (Ask HJ)
My friend has a 2017 Suzuki Ignis (owned since new). For the second time, a front coil spring has broken (not the same one), rendering the car undrivable.... -
Can I keep a hybrid car for 10 years? 14 Jun 2023 (Ask HJ)
I am thinking of buying a new Kia Niro hybrid for when I retire this year and probably keep it for about 10 years. Would it be viable to keep it that... -
After a used car on a budget of £4K? 11 Aug 2016 (Ask HJ)
I've a budget of £4K and looking for a car that would be suitable for around 24000 miles per annum. Also needs to have enough space for a peak, two children... -
Mercedes-Benz S-Class - a good used buy? 21 Oct 2015 (Ask HJ)
I am looking to buy a 2006 S-Class W221 which has done 98K miles and comes with 1 year dealer warranty. it has been converted to LPG. Can I ask how expensive... -
Where can I buy a cheap van? 21 Oct 2013 (Ask HJ)
I need to buy a used van, but have a limited budget and don’t trust dealers. Do you know of any other places to get a bargain? -
My friend's Hyundai Accent is on a 53 plate but was first registered in 2001 - how can we check the age of the car? 11 Mar 2012 (Ask HJ)
I have a friend who has a Hyundai Accent with a 53-registration plate but has noticed that in the warranty book it is recorded as first registered in 2001.... -
What family car what would you recommend ? 30 Sep 2019 (Ask HJ)
We are looking for a family car. We have a Ford C-MAX but it is old. We often ferry kids around but do not require a massive seven-seater. We loved the... -
Which car to replace an old Jazz? 15 Sep 2014 (Ask HJ)
My sister-in-law had an older Ford Focus that was ultra reliable and would like something of a similar size, because the new Focus is a little larger and... -
Is there a database of maintenance costs? 12 Sep 2022 (Ask HJ)
Is there any publication that informs us of the frequency and servicing costs for different makes and models . I ask as l have been quoted £700 for a small...
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