Is it unusual for a replacement DMF to last only 10,000 miles?

I had my clutch and DMF changed at Mr Clutch after the original one failed after 100,000 miles. The replacement lasted less than 10,000 miles, so Mr Clutch have now fitted a new replacement free of charge under their two year, 20,000-mile guarantee. The failed replacement had one spring that had punched its way through the flywheel, with another spring having signs of damaging the flywheel. Do you think the failure was due to bad parts, incorrect fitting or bad driving? The garage did not seem to know why the failure had happened. The car is a Hyundai Santa Fe 2.2 CDI, which I use for towing a caravan on occasions.

Asked on 12 February 2018 by

Answered by Honest John
Probably a duff part. I would guess that Mr Clutch uses aftermarket parts rather than OEM, but it's very good that they cover them for two years or 20,000 miles.
Similar questions
I appear to have mislaid my wheel lock release nut. What are the options for overcoming this problem?
I want to know if the battery that's fitted to my 2015 Audi is original to the car, as a replacement is very expensive. It does not have an obvious date stamp on the top or sides, but I've been able to...
What is the cost to replace a hybrid battery?
Related models
Sleek looks and good quality interior. Refined and quiet on the move. Seven seats. Well equipped as standard. Excellent 2.2 CRDi diesel.