Sat-nav error - will it have to be fixed by main dealer?

The sat-nav on my 2019 Volkswagen T-Cross has 'lost' the car. It puts us driving across fields etc. Is there an easy fix? Or a trip to the main dealer? The warranty has just run out!

Asked on 28 December 2022 by Robin Chaplin

Answered by Lawrence Allan
This is very likely due to a failed or faulty GPS antenna for the sat-nav. It may have become disconnected which could be a simple fix, but it could be from water ingress which is more serious. A visit to the dealer (or a cheaper VW specialist) is the best bet.
Tags: sat nav
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