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The coil spring of our 2017 car broke, severing the brake and starting a fire. Can we do anything if the car is out of warranty? 30 Apr 2021 (Ask HJ)
Due to a strange noise, while driving, we thought was something banging around in the boot. We stopped to check and flames were coming from the offside... -
My car isn't reliable and keeps refusing to start. Can I get my money back? 5 Nov 2020 (Ask HJ)
I got my car - a 2015 Mercedes A-Class - at the end of January. Twice it’s been recovered from my drive as it wouldn’t start. The dealer I got it from... -
My new car can't be registered due to WLTP - what can I do? 27 Nov 2018 (Ask HJ)
My new Volkswagen Golf was delivered to the Volkswagen dealer on Nov 1st 2018. They have told me that the DVLA cannot register the car as it has a 2019... -
Autoprotect Warranty 15 Jun 2015 (Ask HJ)
I have recently had a problem with the convertible roof of my Alfa Spider which has now been repaired by Mangoletsi Alfa Romeo Dealership in Knutsford... -
Need a baby friendly car - what do you recommend? 27 Oct 2014 (Ask HJ)
I'm going to be a mum for the first time in early 2015 and my husband and I need to upgrade our car. I'm looking for something that can easily get a pram... -
Where can I sell my 1991 Audi S2 coupe? 7 Dec 2013 (Ask HJ)
I currently own an Audi S2 coupe quattro with a 2.2 turbo-charged engine. The car was first registered on 3 May 1991 and has been owned by me since first... -
When does a 'fully refundable' deposit become non-refundable? 3 Oct 2011 (Ask HJ)
I enquired about a car I had seen online. The dealer was some distance away and I could not visit for a test drive for 2 or 3 days and was told that a... -
Which reliable, economical manual car would you recommend for my 18-year-old daughter? 1 Jun 2010 (Ask HJ)
I am looking to buy a secondhand car for my daughter (she will be 18 in July) who is presently having driving lessons. I am looking for good reliability,... -
Giving a fig for dates 3 Apr 2010 (Ask HJ)
I have been advised to write to you for some advice, my wife and I decided to purchase a Smart car during 2009 and wished to take advantage of the scrappage... -
Pounds, shillings and Bents 29 Aug 2009 (Ask HJ)
We have a 2006 Bentley Flying Spur, which is currently in our local Bentley dealer for a service. The dealer has phoned to say the car needs a new front... -
What's the best family car for between £15k and £20k? 13 Jun 2019 (Ask HJ)
We have a budget of between £15 - £20k and are looking for a nearly new (around 2 years warranty remaining) vehicle. We cover around 10k miles a year -... -
Is it acceptable for the AA not to refund an unused breakdown subscription? 18 Jan 2018 (Ask HJ)
How acceptable is it for the AA to refuse to refund an unused breakdown subscription? Our AA breakdown subscription was 'suspended' by the AA in 2014,... -
Why is water leaking into the footwell of my 2005 Vauxhall Corsa? 26 Jul 2017 (Ask HJ)
At what mileage do the cam chain tensioner and water pump need changing in my 2005 Vauxhall Corsa 1.2 Ecotec? The driver's footwell is also soaked and... -
At what age is a Volvo C70 likely to become unreliable? 8 Feb 2016 (Ask HJ)
Two Years ago I bought a Volvo C70 D3 with 10,000 miles on the clock from an independent dealer with a full service history. I have been very happy... -
Need a new diesel 4x4, but only cover short trips 6 May 2015 (Ask HJ)
I live in Jersey, and our Discovery 2 TD5 Auto is about to die. I am looking to replace it with similar, but a bit smaller, with a £20k budget. The... -
CR-V - new clutch at 24K miles acceptable? 25 Jan 2015 (Ask HJ)
The clutch on our September 2012 CR-V has just failed - no warning (e.g. slipping), just a complete failure. Honda UK won't fix under warranty, claiming... -
Selling our Micra 1 Nov 2014 (Ask HJ)
I am 82 and my wife is 78. We both dislike driving and would like to sell our 2011 Nissan Micra Visia CVT. I pay £110 annual tax, £205 insurance and... -
Is it normal for Citroen C4 strut mount bearings to seize at four years old? 23 Nov 2013 (Ask HJ)
My 2009 Citroen C4 1.6 HDI SX has just passed its MoT test. An Advisory item states, "Both front strut mount bearings partially seized". Should I be worried?... -
Should I be paying £1000 towards labour for a replacement engine for my Volkswagen Scirocco? 9 Nov 2013 (Ask HJ)
I have had my 29,000 mile 2009 Volkswagen Scirocco 1.4TFSI since new. It has been regularly serviced by Volkswagen. Eight weeks ago the engine warning... -
Should I convert my 2007 Vauxhall Astra to LPG or sell it? 12 Jan 2013 (Ask HJ)
I recently changed job, meaning that the mileage I cover will increase significantly. As I see it, I have three options. I could LPG-convert my 2007 Astra...
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