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My Skoda Superb's oil pump has failed - should Skoda cover the repair? 30 Aug 2010 (Ask HJ)
I purchased a Skoda Superb 2.0 TDI brand new from a dealer in 2007. The car is now out of warranty. After I bought it I later found out that the model... -
Sold an ex-paramedics car 11 Apr 2012 (Ask HJ)
I bought a Volkswagen Touran from an Arnold Clark superstore over a year ago. The car has had many problems during my ownership the most recent being... -
My Audi A6 Avant's gearbox has failed. Should I get a replacement car? 25 Aug 2010 (Ask HJ)
I leased a new Audi A6 Avant 2.0TDI Multitronic from my local dealership in March 2010 under a personal lease. Two weeks ago I noticed that the gearbox... -
Ex-rental Range Rover? 26 Aug 2015 (Ask HJ)
I'm looking at a 9 month old Range Rover with 8k miles sold by dealer as Approved Used Land Rover where previous owner is Enterprise (ERAC Ltd). Don't... -
Buying an economical family car 30 Jan 2012 (Ask HJ)
I currently own a 53 plate Citroen Xsara Picasso 2.0 HDi and I average 44-48mpg. I'm looking to purchase a used (up to 18-month old ) family car (£10K... -
Engine warning light on Mazda 3 27 Aug 2014 (Ask HJ)
Seven months ago I bought a 2010 Mazda 3 diesel. It has 71,000 miles on the clock and is out of warranty. Yesterday, whilst driving down the motorway,... -
I bought a car that turned out to have an incomplete service history - what should I do? 8 May 2023 (Ask HJ)
I recently bought a two and a half year old car which was advertised as having the remainder of the manufacturer warranty. I now see that the service history... -
Plan A 4 Sep 2010 (Ask HJ)
We have been looking to buy a 2-3 year old Mercedes A170SE auto for £10,000 - £13,000. As we want a light coloured interior and they are as rare as hen's... -
Drivestrain 25 Apr 2009 (Ask HJ)
One week after the 3-year warranty expired on my 2006 SAAB 9-3, the clutch failed. The authorised SAAB garage in Derby said they would try to recoup some... -
Three and a half year old car with dmf, clutch and gearbox damage - HELP! 2 Mar 2015 (Ask HJ)
We bought our August 2011 Passat in Feb 2013, second hand from available car. It was still under warranty and we took out an extra 2 year extended... -
Timing chain failure on BMW X3 7 May 2014 (Ask HJ)
We brought a 2007 BMW X3 from a second hand car dealer, but 10 weeks later the timing chain failed. The garage where we brought the car have said they... -
What should I buy as a first car? 30 Jun 2013 (Ask HJ)
I asked earlier what would be a good attractive first car to buy and you guys recommended a Dacia Sandero Ambiance. I spoke to a friend who said the Dacia... -
A used car I bought three months ago suffered transmission failure - what are my rights? 20 Mar 2018 (Ask HJ)
I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third... -
Why are my Mondeo's rusty brake calipers not covered by the warranty? 28 Dec 2013 (Ask HJ)
I purchased a nearly-new 2012 Ford Mondeo 1.6 Ecoboost in June 2012 with 3500miles on the clock. The car is parked on my driveway at all times when not... -
Lexus hybrid failure 20 Apr 2011 (Ask HJ)
I have a RX400h, 2007 with 94,000 miles. Owned the car from new, full dealer history. I had a fault coming up on the dash saying 'hybrid system failure'... -
Should I sell my diesel Mercedes-Benz A-Class? 23 Jun 2017 (Ask HJ)
My car is a Mercedes-Benz A220 CDI auto. It has most optional extras and I've owned it from new. It's done 15,000 miles and will soon need an MoT, major... -
Can I reject a car in 7 days or do I have to allow the dealer a chance to repair it? 24 May 2024 (Ask HJ)
I bought car from a dealer and it developed a problem with the gearbox within 7 days of ownership. I receved a warranty on purchase which I am trying to... -
What car would you recommend for a young lady who has recently passed her test? 7 Oct 2019 (Ask HJ)
What would you recommend for a young lady who has recently passed her test and has a budget of £7000 to £8000? Reliability is important. -
Should I get the new Hyundai i30 for a long motorway commute? 18 Jan 2017 (Ask HJ)
I'm looking for a new car to use for a lengthy motorway commute (90 miles round trip). Kia/Hyundai appeal thanks to their generous warranties. I'm looking... -
Are DPFs linked to EGR failures? 23 Apr 2016 (Ask HJ)
Do you think there are links between the expensive failures of the DPF filter systems fitted to VAG group vehicles that do not routinely cover high mileages...
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