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Faulty used car - should we expect the dealer to fix it? 23 Jul 2014 (Ask HJ)
My company has purchased a one owner, low mileage secondhand 2009 Vauxhall Zafira with a warranty (purchase price £6999.00). The vehicle was delivered... -
I bought a Smart car two months ago which has an electrical problem - should the warranty cover this? 15 Sep 2010 (Ask HJ)
I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I... -
Serious Engine Failure On Used Car Bought 3 Month Ago 9 Jan 2016 (Ask HJ)
Hi, I bought a Mini Cooper S 2009 plate just over 3 months ago (1/10/15) and a few days ago the engine cut out - the rac towed me to the nearest mini... -
Can I service my new car at an independent garage without voiding the warranty? 8 Apr 2019 (Ask HJ)
Is it true that to ensure the validity of a vehicle's three-year warranty, you have to have it serviced by the supplying main dealer? I've just bought... -
Does my car have to be serviced at a main dealer to preserve the warranty? 9 Feb 2022 (Ask HJ)
I'm buying a new Mazda CX-5 40 miles from where I live. I'm 77 and don't want to travel this distance for servicing, is there any way round this to preserve... -
Best value warranty providers? 13 Aug 2024 (Forum)
About to do my once a decade plunge into buying a car and wondering if it's worth getting an extended warranty? The car I'll be getting is just out of Mercedes warranty and dealer is offering 6 months It used to be that some providers were definitely better than others but last time Iooked at this dinosaurs still walked the Earth. -
Nissan Almera (2000 - 2006) - Car out of warranty - Use Nissan for Servicing? 23 May 2008 (Forum)
My car is due a P1 Service. The 3 year/60K warranty has now expired on it. Given the price differences in relation to using a Main Dealer or a normal garage for carrying out any maintenance work, is it still worth paying the extra, to keep with the main dealer? -
Audi/VW garage 27 Jul 2005 (Forum)
The car is now out of warranty. If the car was still under warranty must you use a dealership or can you use an independent as long as they use Audi/VW genuine parts or would this nil and void the warranty? -
Can a dealer offer limited warranty? 2 Dec 2013 (Ask HJ)
I'm buying a 2006 Discovery 3 which has done 106,000 miles. The car looks fantastic and well cared for., but the dealer is offering a six month warranty,... -
Why does my warranty not cover water pump failure? 26 Jan 2013 (Ask HJ)
Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced... -
Used car has broken down - Is the manufacturer or seller liable? 29 Jun 2016 (Ask HJ)
I purchased a used 2012 Renault Megane with 61,000 miles on the clock from an independant garage three months ago. The car still has six months Renault... -
Kia warranty - can I still have my car serviced at an independent garage? 9 Oct 2014 (Ask HJ)
I am getting mixed messages from dealers. My local KIA agent says I must have KIA dealer service stamps or I will invalidate my warranty. Other dealers... -
Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class? 14 Aug 2010 (Ask HJ)
My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well.... -
I'm keeping my BMW X5 10 years, should I use a dealer for servicing? 11 Apr 2022 (Ask HJ)
We have just taken delivery of our new BMW X5 (GO5 model) 3.0-litre petrol MHT M Sport and intend keeping it for 10 years. Would it be best to have servicing... -
Will my warranty remain valid? 21 Apr 2014 (Ask HJ)
My wife has just bought a one year old Hyundai i20 auto from a Vauxhall franchised garage. The car has 12,300 miles on the clock. It was service at 10,145miles... -
Renault Scenic (2003 - 2009) - Warning of using aftermarket parts ref warranty 12 Apr 2008 (Forum)
So the moral of the story is even if your car is outside of warranty, may be worth asking your independant garage to use genuine parts as if something major goes wrong you are more likely to get a good will gesture from the manufacture. I guess we live and learn!! -
Am I being shortchanged by my extended warranty? 24 Apr 2015 (Ask HJ)
I have a used car warranty on a 2006 Ford Fiesta.The service is due as a term of the warranty. The garage I bought it from have said they will book me... -
What city cars with auto gearboxes do you recommend? 23 Jul 2020 (Ask HJ)
I want to buy a 2018 or 2019 automatic city car. What are your thoughts on the Hyundai i10 and Kia Picanto? I like these because of the warranty. What... -
Is it okay to use fuel additives? 21 Nov 2012 (Ask HJ)
Over the years I've used Miller's Diesel Plus in our diesel cars, mainly to lubricate the injector pump rather than seeking extra performance. We have... -
I'm looking for a car with a seven-year warranty, what should I buy? 17 Mar 2023 (Ask HJ)
For the last few years of my working life I need very reliable car for my daily commute. I'm in the market for a new car, with a budget of up £15K. Of...
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