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  Faulty SEAT Ibiza - what are my legal rights? 27 Apr 2015 (Ask HJ)
  My local SEAT wants me to pay £960 to remove the engine and diagnose why the timing chain jumps, before they will discuss any compensation for the damage...
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  Is my Kia 7 year warranty valid? 4 Apr 2024 (Ask HJ)
  I have just purchased a 2020 Kia Stonic advertised with remainder of 7 year warranty. On checking the service record it has not maintained the Kia service...
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  Bought a used car that is now unroadworthy - what are my rights? 23 Nov 2016 (Ask HJ)
  Six months after buying a used car with a new MoT; I have found that it should not have passed due to missing plates that protect the sills. Where do I...
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  Used car caught fire after just 3 miles - Can I sue? 18 Apr 2016 (Ask HJ)
  I recently bought a 2010 Mercedes S-Class 350CDI 7G-tronic from a local independent garage. I collected the car, but was forced to pull over after just...
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  Faulty used car - can I demand a refund after 18 months? 1 Jan 2015 (Ask HJ)
  I bought a 1995 Audi A4 18 months ago and it has been plagued with problems. The garage where I brought car did extensive repairs two weeks after I bought...
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  Honda Civic engine failure 8 Jul 2013 (Ask HJ)
  My 2012 Honda Civic has been plagued with engine problems and at one stage caught fire whilst being inspected by the dealer. Since then it has been fitted...
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  Reject my used Lexus? 16 Sep 2012 (Ask HJ)
  On 15th August I bought a 2008 Lexus Approved RX400h with 19k on the clock from a main dealer. I had a towbar fitted and was informed by the fitter that...
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  Problems with recent purchase - who will pay the bill? 12 Jul 2012 (Ask HJ)
  I purchased a nearly 3 year old Citroen C5 tourer from Evans Halshaw (Rotherham) for £9500, along with a 2 year inspection, service and MOT plan at a cost...
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  Faulty new car 18 Feb 2012 (Ask HJ)
  I bought new a 2011 Kia Carens diesel three weeks ago. In the first week I couldn’t get fifth gear so the garage dropped the gear box to correct . Two...
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  Eclectic shock 7 Aug 2010 (Ask HJ)
  We have just bought a second hand car from a dealer and we found we had to immediately replace broken rear springs and shock absorbers. We understand that...
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  Can I reject a car that does not have a full service history as advertised? 1 Nov 2023 (Ask HJ)
  I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was...
• Used car warranties - worthwhile? 5 Jan 2005 (Forum)
  I am looking at a 3 year old car (Picasso) from a small trader - what are my 'rights' under the sale of goods act if there is a major fault? Should I buy a warranty? If so, which one? Or can I rely on consumer protection law? Thanks for your comments
• Oh dear and HURRAH 28 Sep 2015 (Forum)
  On 1st October 2015 the Sale of Goods Act,Supply of Goods and Services Act and Unfair Terms in Consumer Contracts Regulations will be thrown in the waste paper basket UUrrrggghhhhhhh But on the above date  (hugh fanfare) dattarrahhh in comes: http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted The Consumer Rights Act 2015 - all encompassing and can be read in detail at the above reference.
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  Is clutch failure considered fair wear and tear? 11 Dec 2020 (Ask HJ)
  I bought a 2014 Skoda Citigo (22,000 miles on clock). The clutch failed after 3 weeks of owning it. The clutch plate is shredded. Dealer is claiming it's...
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  What are my rights when buying from a used car dealer? 15 Dec 2018 (Ask HJ)
  I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found...
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  My car is older than advertised - can I reject it? 26 May 2022 (Ask HJ)
  I have just bought a used car from an Audi dealership. At the time, I believed it to be eight months old; however, on inspection of the paperwork, I have...
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  The gearbox system has failed in my newly-bought 2017 car. Is the dealer liable? 13 Jul 2021 (Ask HJ)
  I need your advice, please. I purchased a 2017 Volkswagen Golf Estate 4 months ago from an independent dealer. The car had done 15,000 miles with an elderly...
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  Can I reject my faulty X-Trail? 29 Jun 2016 (Ask HJ)
  I bought a new Nissan X-Trail last month. After a week there was a system fault and the car would not switch off. I took the car back and the dealer said...
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  Used car has broken down - Is the manufacturer or seller liable? 29 Jun 2016 (Ask HJ)
  I purchased a used 2012 Renault Megane with 61,000 miles on the clock from an independant garage three months ago. The car still has six months Renault...
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  Cam belt failure - should my local dealer cover the costs? 27 May 2016 (Ask HJ)
  The cam belt on my limited edition Clio RenaultSport Gordini has failed, causing catastrophic damage to the engine. The garage have indicated it requires...