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Heater covered by warranty on a Passat? 23 May 2012 (Ask HJ)
My 2008 VW Passat had a heater motor replaced by previous owner 2 years ago and now this has failed and VW say it is not covered under warranty, even though... -
Excessive emulsified oil in Fiesta engine 13 Mar 2012 (Ask HJ)
The rocker cover of my Fiesta gets coated in a thick layer of 'salad cream' (which I assume is emulsified oil) very quickly (in a matter of weeks). It... -
My Y-reg SLK is suffering from rust problems. Would Mercedes-Benz repair it? 30 Aug 2010 (Ask HJ)
My Y-reg Mercedes-Benz SLK is starting to become very rusty. It started at the boot handle, and is now affecting all sills. Someone told me that this is... -
When should I put my new car through an automatic car wash? 1 Sep 2010 (Ask HJ)
Should I wait for a certain time after I have taken delivery of the car before I put it through an automatic car wash? -
Is it too early to switch to an EV? 9 Oct 2019 (Ask HJ)
I am in the market for a new car in the next six months. The one thing stopping me from progressing a purchase is the uncertainty of the death knell of... -
Holiday ire car 23 Jan 2010 (Ask HJ)
I had a wonderful, carefree holiday in South of France, until we came to return the Avis hire car at Marseille Airport. The car had acquired a small chip... -
Wet footwell in TT after heavy rain? 7 Oct 2015 (Ask HJ)
After the recent heavy rain the nearside foot-well became very wet. I can't find any leak around the hood and window seal or around the door seal. Can... -
Audi A4 needs engine rebuild, but dealer will only cover part of the cost – is this fair? 23 Aug 2013 (Ask HJ)
I’ve been having a lot of problems with my 2008 Audi A4 Avant 2.0 TSFI Quattro. I’ve owned the car from new and recently spent £650 replacing the clutch... -
Santa Fe with only a two-year warranty 16 Jan 2011 (Ask HJ)
I have just signed a credit agreement for an 09-plate Hyundai Santa Fe. During the process I noticed on the website that it said remainder manufacturer's... -
Hond life 17 Jul 2010 (Ask HJ)
We have a 2007 Honda CRV ES 2.2iCDTI that is coming up to 3 years old and we usually think of changing at this point. However we both enjoy the car and... -
Fearbox 11 Apr 2009 (Ask HJ)
I note that one of your correspondents recently described his/her Honda Jazz as “a heap of unreliable junk”. Can I add my name to the list of dissatisfied... -
Will my car fail the MoT over a faulty headlamp washer jet? 1 Nov 2016 (Ask HJ)
I have a 2010 Nissan Qashqai with a headlamp washer jet that won't retract after spraying. Nissan quoted £228 for a replacement and our local independent... -
Should I take out an extended warranty? 1 Dec 2012 (Ask HJ)
My three year warranty is to end soon, the car has done 27,000 miles. Do you consider it worth taking out a warranty? I have four quotes: Volkswagen... -
Should I buy a warranty? 14 Apr 2011 (Ask HJ)
I run have a 2005 Citroen C4 1.6 diesel, with currently 84,000 miles on the clock. It's covering approximately 500 miles a week and has so far proven reliable... -
You guest it 31 Jul 2010 (Ask HJ)
I read recently of some drivers having difficulty in getting temporary car insurance cover for family members visiting from overseas. As my own insurer... -
My daughter had an accident when she was a learner, without a qualified driver in the car - can her insurer ask for £10k to cover their losses? 27 Mar 2018 (Ask HJ)
Over two years ago, my daughter had a minor accident whilst driving as a learner. At the time, she did not have a qualified driver in the car accompanying... -
I bought a used car from a dealer but after just two weeks it needs expensive repairs - should this have been picked up? 15 May 2019 (Ask HJ)
I recently bought an 8-year-old car from a national chain. The car has a full main dealer history and is in generally very good condition. There were a... -
I had an accident in a courtesy car, what do I do? 1 Sep 2023 (Ask HJ)
My car was having a clutch fitted, the garage lent me a car. A courier company vehicle (I think in training) drove into my lane on a busy roundabout forcing... -
Selling a car with known faults 21 Feb 2012 (Ask HJ)
I am selling a used car privately. I have been honest about the suspected and known faults in the advert. Is this sufficient to cover myself and if not... -
Excessive oil consumption with Vauxhall Signum 22 Jul 2013 (Ask HJ)
I have recently bought a 2004 Vauxhall Signum petrol, with 72,000 miles on the clock. Do you know of any issues with this car? It is consuming a litre...