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Our car was stolen while we left the keys in to defrost it - can we claim for any damage? 8 Mar 2018 (Ask HJ)
Our car was stolen a couple of months ago. Unfortunately, it was during the icy weather so we were defrosting the car. We left the keys in it for a few... -
Will my No Claims Discount lapse if I don't have a car insured in my name? 6 Mar 2018 (Ask HJ)
Due to redundancy I'm going to be without a car for up to three months, this is due to my leased car being returned to the finance company next month and... -
An elderly relative has a car on PCP but has been diagnosed with dementia and now cannot drive - where do we stand? 22 Feb 2018 (Ask HJ)
An elderly relative has owned a car for one year of a three year purchase agreement. During this year he has been diagnosed with dementia and is not capable... -
What car checks are done by dealers? 8 Feb 2017 (Ask HJ)
Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car... -
How will Volkswagen split compensation between past and previous owners? 11 Jan 2017 (Ask HJ)
The suggestion is that any VWG compensation will be paid per car to all the previous owners as well as the current owner of an affected vehicle. How will... -
New Ford Fiesta - what's the gentle clicking noise when braking at low speed? 18 Nov 2016 (Ask HJ)
I wonder if you can help? I collected a brand new Fiesta Titanium 1.0 Ecoboost Auto from a main dealer 18 days ago, and it's since only done 300 miles.... -
New driver in need of a small car with good MPG 19 Jul 2016 (Ask HJ)
I have very recently passed my test and am due to start new job in two weeks time. I will be commuting 500 miles a week, so need something with great MPG... -
Is the dealer liable for my broken gearbox? 17 Jun 2016 (Ask HJ)
I bought an Audi A7 eight months ago from a BMW dealership. Last week the car developed gearbox problems I took the car to an Audi centre and was told... -
Should I buy VW Polo SE 1.2 TSI 90ps 3dr about to be discontinued for Match model? 4 Jan 2016 (Ask HJ)
I am interested in the VW Polo SE 1.2 TSI 90ps 3dr. It retails for £15,155. It is about to be discontinued for the new Match model available from March... -
2006 Citroen C3 23 Dec 2015 (Ask HJ)
Search results for I bought a 2006 citroeon c3 5 months ago on finance. The car had 37k miles on the clock. last week i could smell burning rang the... -
Ford Transit Jumbo - How much should I claim back 24 Feb 2015 (Forum)
I bought from New a Ford Transit Jumbo in 2012 which has had various issues ever since. Within a month of buying the van I formally rejected it in writing both to the dealer and the finance compmany as not fit for purpose there was a strange whistling noise, the engine was full of rust and some other minor issues. They inspected the problem and although they could not tell me what the whistling was assured me it would be covered under warrenty. -
Can I reject a car over a dent? 13 Oct 2013 (Ask HJ)
My wife and I were looking for a car for our daughter to learn to drive in as our existing car is unsuitable for a learner. We visited a local main dealer... -
Replacing old Skoda Felicia - what would you recommend? 9 Jan 2013 (Ask HJ)
We have a 1999 Felicia 1.3, bought one year old in 2000. It has been superb - very cheap and very reliable - doesn't owe us a penny and I am now a Skoda... -
Replacing my Berlingo after an accident 17 Sep 2012 (Ask HJ)
My daughter and I were involved in a side on accident in my Berlingo multispace 1.6 and it's looking likely the car will be written off. The other... -
Is leasing a good alternative to replacing our car every three years? 5 May 2012 (Ask HJ)
Every three years my wife purchases a brand new car. She saves each month from her hard-earned salary and trades her car in to make up the total amount.... -
Buying a premium used four seater 6 Apr 2011 (Ask HJ)
I'm running a Volvo XC60 SE Lux D5, which I very much rate. My work arrangements are changing to involve 50% overseas travel so I really no longer need... -
HPI problem on a car thought to be HPI clear 8 Mar 2011 (Ask HJ)
Hi. We bought a car from a dealer 19 Oct 09. The dealer did a HPI on the car 11 Sept 09 and it was totally clear. Now we have gone to part ex the car... -
Mazda 6 2008 - My Solicitor - BAD ADVICE now big problems 26 Nov 2010 (Forum)
All this happened after i had a meeting with Mazda to try and come to a resolution & one of mazda's requests was that i pay the full balance off of my finance (they didn't realise until i told them that i hadn't paid) Seems a bit funny...... Maybe mazda are pushing the DCA to threaten me to pay so they have the "upper hand" Any help would be great. -
Why does my Ford Focus' cooling fan run on after the engine's switched off? 30 Jul 2010 (Ask HJ)
I bought an ex-demonstrator 59-plate Ford Focus TDCI in March. Ever since I bought the car the cooling fan runs on for around 20-30 minutes after the car... -
Estaters quo 24 Jul 2010 (Ask HJ)
I have a 2002 Mercedes E430 Avantgarde auto Estate, mileage now 175,000. I have owned the car since new and do not have any finance outstanding. I have...
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