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Mercedes-Benz C-Class coolant problems 25 May 2016 (Ask HJ)
My Mercedes-Benz C250 CDI W204 is four years old with just under 32K miles on the clock. Yesterday it came back from its service and the dealer informed... -
How often should I service my BMW 320i? 27 Apr 2016 (Ask HJ)
I've just taken the plunge and bought a three year old BMW 320i. Following your advice, I am getting the oil changed at a maximum interval of one year/10k... -
Can an aftermarket ECU cause DMF failure? 22 Oct 2014 (Ask HJ)
I own a 2010 SEAT Alhambra, which has suffered a dual mass flywheel failure. The car has covered less than 35,000 miles and has a full service history.... -
OEM DPF not fit for purpose 20 Jun 2013 (Ask HJ)
I have recently had the diesel particulate filter replaced on my 2008 Vauxhall Zafira, which has covered 50,000 miles. The DPF was diagnosed as being blocked... -
Looking for an Audi A3 replacement 22 Dec 2012 (Ask HJ)
My wife has a 10-year old Audi A3 that has covered 60,000 miles. A high proportion of her driving is in town and on shortish runs; now she wants a new... -
Our car was written off but I disputed this - should I go to the Financial Ombudsman? 15 Nov 2018 (Ask HJ)
My wife had an accident and as a result the insurance company wrote the car off. I disputed this, but the engineer stuck by his decision. Having got the... -
Warranty company refusing to pay for new clutch? 3 Oct 2015 (Ask HJ)
We bought a December 2010-registered Renault Grand Scenic 1.5 dCi in late July with 39k miles on the clock from a used dealer. When we bought the car,... -
Is it a dealer's duty to carry out a mileage check? 17 May 2017 (Ask HJ)
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history... -
2016 Asta K SRI Sports Tourer: Manual Hanbrake roll away? 18 Nov 2016 (Ask HJ)
I looked at other Astra chat-rooms before placing my Astra K order. One issue I researched were the cases where Astras with an electronic parking brake... -
My wife passed away and her car insurer told me they would transfer the policy - but never did. 6 Oct 2017 (Ask HJ)
My wife passed away recently and her car was insured in her name with me as named driver. I contacted the insurer, AA insurance, who told me they could... -
How can I challenge a proposal to reduce my town's speed limits from 30mph to 20mph? 3 Aug 2013 (Ask HJ)
The coastal town of Formby where I live is roughly seven square miles, has a population of approximately 25,000 and is affluent with high car ownership.... -
Why was my local Audi garage keen to offer goodwill when repairing an ESP fault on my A3? 2 Nov 2010 (Ask HJ)
My 2007 Audi A3 is less than four years old, has done less than 34,000 miles and has a full Audi service history. Last week the ESP warning light came... -
Big brotherly rub 7 Aug 2010 (Ask HJ)
I would be grateful of any thoughts you might have on this issue. The company I work for has started using "Driving Monitor" to manage staff risk when... -
Getout claws 21 Mar 2009 (Ask HJ)
I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last... -
Why is it more expensive to insure electric cars? 9 Apr 2021 (Ask HJ)
The quotes to insure my Nissan Leaf are generally much higher than those to insure my Skoda Kodiaq. Is this a disincentive to buying electric cars and... -
Why do insurers act like they do? 10 Sep 2012 (Ask HJ)
Dear Honest John To say I don't really like insurers is an understatement. We pay them to take on our risks then they'll find any and every opportunity... -
I've made reference to your comments on the Protection of Freedoms Act in reply to a column in Country Life. 30 Jun 2012 (Ask HJ)
Carla Carlisle, a columnist with Country Life, wrote a harrowing piece about an A14 accident in the Travel Section of the DT on Saturday 24 March. I wrote... -
Are clutch problems with the newer Nissan Micra K13 a known problem? 23 Feb 2017 (Ask HJ)
I own a 2015 Nissan Micra K13. After about a year and 35,5000 miles (still on warranty), the clutch in the car broke down and the local Nissan dealer refused... -
What's caused the turbo to fail on my Mazda 6? 26 Sep 2013 (Ask HJ)
My 2009 Mazda 6 2.2 diesel has covered 66,000 miles and is two months out of warranty. Last week I noticed a loss of power and took the car to the dealer... -
Which MPV should I buy? 25 Sep 2013 (Ask HJ)
We will be retiring next year and want to buy a new MPV. My wife will be the only driver, but she has some health issues and it’s important the car has...
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