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• BMW 320D - Warranty Woe 18 May 2013 (Forum)
  Warranty/supermarket company names omitted (for now). Two years ago a bought a 100K miles BMW from a car supermarket, and along with it a 3rd party warranty specifically to cover any problems arising from the car's high mileage. In this case I was particularly concerned about the timing chain, so I think you can see where this story is headed.
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  Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
  My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty...
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  Dealer refuses to pay for clutch repair - what should I do? 19 Apr 2016 (Ask HJ)
  I recently purchased a Vauxhall Astra from a dealer. I have had the car for five months and done 2000 miles. The car has 10,000 miles in total on the clock...
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  Serious Engine Failure On Used Car Bought 3 Month Ago 9 Jan 2016 (Ask HJ)
  Hi, I bought a Mini Cooper S 2009 plate just over 3 months ago (1/10/15) and a few days ago the engine cut out - the rac towed me to the nearest mini...
• Ford Mondeo - Ford Mondeo 1.6Tdci Engine - 2013 22 Jun 2017 (Forum)
  Looking for some advice. Bought ex mobility car from a main delear last week. Have just noticed that oil is leaking from the Inlet Manifold. Local mechanic has had a look over car and advised that these engines clog up due to this oil leaking and that turbos are prone to going bang.
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  Porsche Macan or Cayenne? 7 May 2015 (Ask HJ)
  We are considering buying a new Porsche SUV, but can't decide between the Macan or Cayenne. I cover 15,000 miles a year and diesel would seem to be the...
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  VW Extended Warranty - is it worth it? 11 Aug 2011 (Ask HJ)
  I have been offered a VW "Extended Warranty" for my soon-to-be 3 year old Golf 2.0 TDI Sport. Comprehensive cover with roadside assistance and an excess...
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  Passat pollen filter 13 Jun 2011 (Ask HJ)
  How do you change the seal on the pollen filter on my Passat?
• Chrysler Voyager (1997) - Voyager questions 20 Aug 2010 (Forum)
  I have just accquired a  2.0 litre SE Voyager with 93500 miles on the clock and I need to clarify a few things. Firstly on the car by car reviews it states that the 2.0 litre engine is cam chain driven but looking under the bonnet I have noticed that there is a timing belt cover and not a chain cover. Does anyone know when the belt is due to be changed?
• FIAT Grande Punto (2006 - 2009) - Recalls and insurance 12 Feb 2010 (Forum)
  Does the fact you as an owner being aware of a potentialy, albeit very slim, chance of an accident as a result of your car having an inherent fault cause blame on your behalf?? Toyota recently issued a press release confirming along with the ABI that cover on their affected vehicles would not be affected. Does this set a precident and can we assume all cars from all makers subject to recall will not have their cover affected.
• Ford Fusion (2002 - 2008) - 03 1.4 Water in top mounts 26 Dec 2009 (Forum)
  ;-) Any ideas? Do ford make a top-mount-cover for these? Cheers all, James
• Insurance - do they make it up! 29 Mar 2006 (Forum)
  I'm late thirties with a full NCB, held a licence for 20 years and never had an accident, so hardly a risky driver. The irony is the car will still be left at our house and will still be covered for theft on my mum's policy and I can drive it on my own policy third party only anyway.
• Outcome 4 Mar 2003 (Forum)
  s recommendation and the backroom archive were strong factors influencing the decision to buy this car. First impressions are much better quality than the Omega (to be expected at the price), more comfortable, very economical (36 mpg so far) ,but not such a ?driver?s? car. CS
• Taxing a vehicle 25 Sep 2001 (Forum)
  Apparently you can't take the old tax disc in within 14 days of expiry to ensure continuous cover any more. Knowing my luck, plod will have me when I drive out of the airport car park on the 10th October with an out of date disc? Is this true or was the old lady behind the counter losing it?
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  Do distance selling regulations apply to car sales if I collect the vehicle? 22 Mar 2021 (Ask HJ)
  I'm about to buy an approved used Audi from a franchised main dealer. I've not seen the car, though I have driven others of that type back in October 2020....
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  How can I fix my Volkswagen Golf's DPF problems? 18 May 2021 (Ask HJ)
  I have a 2011 Volkswagen Golf Plus diesel with approx 54,000 miles on the clock. It has a problem with the DPF (diesel particulate filter) light which...
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  Is EGR failure a common issue after the emissions update? 7 Jun 2017 (Ask HJ)
  Soon after the emissions update our Skoda Yeti 2.0 TDL had to have a new ERG recirculating valve fitted at huge expense. Luckily, we we covered but this...
• Temporary Insurance 8 Apr 2005 (Forum)
  Am taking delivery of new car today, selling the old one privately - esure want £85 to keep the old one on temporary cover for a month (annual premium is normally £350). Is this normal and are there people who will insure it for a short period?
• VAG TDI engine computers 28 Feb 2003 (Forum)
  Apologies if covered elsewhere. The CBCB says that the ECU in the 110 bhp TDI engine tend to fail. What it doesn't say is what age of car is affected. Is my 00W Octavia safe? thanks Mare
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  Cam belt replacement - age or mileage? 7 Sep 2021 (Ask HJ)
  My Volkswagen Tiguan, owned from new, is almost five years old but has only covered 26,500 miles. Volkswagen say the cam belt should be replaced at five...