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What should I do if a dealer doesn't fulfil a promise? 14 Jan 2014 (Ask HJ)
I bought a 2009 Lexus RX400 from a dealer and took delivery on the understanding that they would subsequently make good the stolen spare tyre and bracket.... -
Car mats 8 Jan 2013 (Ask HJ)
I am buying a used toyota prius, which is fitted with toyota recomendid mats , the dealer insists that because of health & safety I have to buy new replacments... -
Lexus RX 400H vs small 4x4 SUV? 16 Jul 2012 (Ask HJ)
My wife and will soon be moving from Essex to a village in Exmoor National Park. We are keen walkers, have a medium sized dog and need a vehicle that will... -
What's the best company car for 30k miles a year? 7 Mar 2025 (Ask HJ)
I am now doing a total of 30k miles a year, 20k of which is for work as I travel all across the country. I have the option to switch to a company car as... -
What spacious automatic should I get to replace my X5? 23 Jan 2019 (Ask HJ)
I am having electrical issues with my BMW X5 so I'm Looking to change. I need a large, family friendly, easy to get in-and-out of car/4x4 with a smooth... -
Excessive white smoke from Lexus (06) IS220d - any advice? 21 Jan 2015 (Ask HJ)
I had the same problem as most people do with a puff of white smoke after engine got a little warm and then it went away. I searched online and found... -
Steller rimmington 29 Dec 2012 (Ask HJ)
We have a 3-year old Audi Q5 that has done 55,000 miles. The tyres on it are 285/30 ZR 22, for which we can’t seem to get hold of replacements. Will other... -
Pensioners off 6 Feb 2010 (Ask HJ)
We are two pensioners who have not bought a car for 15 years and are considering buying a new Audi A6 2.7 diesel or a used Jaguar XF 2.7 diesel to provide... -
I want an automatic petrol hybrid - what would you recommend? 19 Sep 2019 (Ask HJ)
I want to upgrade my diesel BMW X3 to an automatic petrol hybrid, what would you recommend? -
Longevity of a door-lock 4 Jul 2012 (Ask HJ)
How long should a rear door lock last with very little use on a 7 year old Lexus LS430? I believe it should be a lot longer than 7 years. Who can I get... -
VEDd road tax - going up next year? 11 Dec 2011 (Ask HJ)
Discussions this week in the office was about the government VED Road Tax changes next year forcing car registered after march 2001 into different tax... -
Which are the best and smoothest of the automatic transmissions currently available? 28 May 2011 (Ask HJ)
I would appreciate your opinion on the pros and cons of the automatic transmissions currently available and which you consider to be the smoothest. -
Import Agent trustworthy? 18 Mar 2011 (Ask HJ)
I am thinking of importing a used Lexus RX hybrid, and I have come across the website of Algy's Motors, Bristol. Do you have any knowledge of this company,... -
Why won't my used car warranty cover suspension failure on my Citroen C4 Grand Picasso? 10 Sep 2011 (Ask HJ)
In May of this year I purchased a 2007 Citroen C4 Grand Picasso from a Lexus dealer in the north-west for £8800, financed by Lexus. Included in the price... -
We unknowingly bought an ex-rental car - will this affect the resale value? 8 Jun 2017 (Ask HJ)
We bought a year old Lexus NX from Steven Eagell in Northampton in May. We did an HPI check on the car which had no details of previous owner and showed... -
Can you recommend a comfortable and fun replacement for my Skoda Yeti? 23 Jan 2023 (Ask HJ)
I love my petrol 2016 Skoda Yeti 4x4 but am thinking of replacing it. What has a similar spec, particularly the high driving position and ground clearance... -
I can't decide which hybrid to buy. Can you help? 4 Jan 2021 (Ask HJ)
I'm interested in buying a new saloon but with the changing circumstances, I would like to get a hybrid. I'm considering several choices, which include: 1.... -
What is the best mid-size SUV for £25k? 26 Aug 2020 (Ask HJ)
Now that my family has grown up and are moving out we’d like to replace our reliable Chrysler Voyager load lugger. The requirements are tricky:- supremely... -
Is there a pure petrol engine that is tax free? 30 Jan 2017 (Ask HJ)
Is there a pure petrol engine that is tax free? -
Luxury diesel coupe or saloon for up to £10k? 5 Aug 2015 (Ask HJ)
I am English, retired and living in France. I have a Corolla Verso for lugging stuff about and dogs. The price of diesel here makes that the choice - we...
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