What should I do if a dealer doesn't fulfil a promise?

I bought a 2009 Lexus RX400 from a dealer and took delivery on the understanding that they would subsequently make good the stolen spare tyre and bracket. They admitted liability verbally, but I am now wondering what to do if they back out?

Asked on 14 January 2014 by Robert Scallon

Answered by Honest John

If they back out you will need to be able to prove that they made the promise as part of the sales contract.

Tags: buying a used car wheels and tyres

Similar questions

Are four worn tyres a warning sign when buying a used car?

I'm negotiating with a car dealer to buy a 2018 BMW 320i. The car has 18,000 miles on the clock; however, on checking the MoT, I've discovered all four tyres have an advisory. I have spoken to the salesperson...

Is a car that's been standing for 18 months likely to have engine issues?

I'm thinking of buying a 2013 Volkswagen Passat Estate 1.8 TSI that's apparently been standing for 18 months. The owner (one from new) has passed away, but the car was garaged whilst he was not well enough...

Will a 2015 Nissan Qashqai 1.6 dCi be suitable for muddy terrain and long commutes?

I want to trade in my 2011 diesel Nissan X-Trail 2.2 for a slightly smaller 4WD. I commute 50 miles a day, but need a 4WD for rough farm tracks. I have a budget of about £20,000 - £25,000 after trading...

Related models