Problems getting the service history

We bought a 3 year old VW Golf in Sept 2011 from an independent dealer who was recommended to us by a friend. He did a good job of finding the car, organising a service/MOT and delivering it to us for...

Increasinbg fuel consumption - is this normal?

I own a 2007 VW Passat 2.0 SEL TDI 170 DSG Estate which has covered about 75,000 miles. Until June it was averaging just over 42mpg on a combined cycle over 4500 miles, and on a run I could routinely get...

Electronic hand brakes - and the point is?

What is the point of electronic handbrakes? You report that water ingress is a common problem. If it's so common why don't they fix it? I have just been quoted £550 by Volkswagen to replace just one side....

Insurance claim

My Volkswagen Golf (2.0TDI, 140 bhp, 2004, 90k miles) was hit on 27th December whilst parked with no occupants in a residential area. The other party admitted liability and my vehicle is currently being...

Is a DSG fault causing problems when I pull away in my 2009 Volkswagen Passat?

I purchased a Volkswagen Passat Sport TDI DSG estate new in March 2009. It has been dealer-serviced since new and now has 35,000 miles on the clock. Over the last six months or so it has developed a habit...

Which small car for my 17-year-old daughter?

My 17-year-old daughter has just started driving and I think it would be more cost effective to buy her a small car rather than try to insure her on the family car. Safety and reliability are definitely...

Is the DPF in a Volkswagen Golf covered under warranty?

Is the DPF in a VW Golf covered under warranty? Car now in limp mode after the DPF did not regenerate. After doing what was recommended in manual, I took the car on a long drive at high revs. The dealership...

Buying a new or nearly new small car for a learner/ew driver

I plan to buy a new or nearly new small car for my 17 year old son to learn in and then drive as a new driver. I'm impressed by your experience of the Fiat 500 and I also like the look of the VW Up. 2012...

Goodwill from Volkswagen for my dodgy dials?

I have a problem with the dashboard electrics. The lights flash on and off regardless of whether the car is running or not and the rev counter and speedo have completely failed. I bought the car in September...

Quiet tyres for a Golf Plus?

Having enjoyed BMW cars for some years I have switched to Golf Plus. Very good but after the silence of my BMW the tyre noise is very irritating. What would be a wise switch?