What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Ask Honest John

Most recently answered customer service questions
I purchased a Saab in 2010 from a Saab/Chrysler dealer in Exeter. I have been advised that even though the warranty has 14 months to run, because Saab have been declared bankrupt the warranty is cancelled....
My wife and I are now driving our eighth Proton car. What this has brought us over those years is a very good reward for our loyalty to the same dealer, Reg Thompson Cars of Keighley, West Yorks. Small...
I thought you’d like an update on a problem I referred to you a few months ago. Last summer, while driving in France, my 2003 Rover 75 Connoisseur diesel automatic emitted a cloud of black smoke and lost...
I have a Vauxhall Combo Van 1st registered March 2011 with 13,800 miles. It came with a 60,000 3 years manufacturers warantee. I bought it as an ex demo from the dealer in Aug 2011. The wiper mechanism...
I bought a 2 year old Corsa from a franchised Vauxhall garage last month and I have received what I would call "shocking" service levels from them. There have been a number of failings by the dealer. These...
I had a long standing airbag warning light fault in my 12-year-old Mercedes-Benz E Class and took the advice you gave to another reader, to contact www.airbagman.co.uk. They were remarkably efficient with...
I would like to nominate C Latham Motors of 85 Hospital Street, Nantwich 01270 625666 as being the ideal local garage that really has the interests of its customers at heart. Their service is everything...
Am I being over fussy by complaining to my local Kwik-Fit depot for the damage to a jacking point on my Peugeot 407? Before I realised what he was doing, the fitter used a large trolley jack under the...
You kindly printed my letter where I asked if you could recommend someone to restore my Triumph Stag and I thought I’d let you know the outcome. You forwarded an e-mail from another correspondent who recommended...
In response to your articles about winter tyres, I contacted Event Tyres and have now been fitted with a set of Michelin 205/55 R16 91H Alpins. Your correspondent MY, Poole has the same car as myself so...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer