Can I make a claim directly to the insurers of the driver at fault of an accident?

I was driving at night along the M27 west of Southampton and became aware of several cars parked on the hard shoulder some 500m ahead. The motorway is unlit at that point. I lifted off to assess the...

Damage from loose chippings

My husband drove onto a road where there were loose chippings, driving 10 miles an hour, and the chippings damaged my rear brakes - costing me £192. The council are blaming the contractors, but surely...

Charged an excess because of hailstorms

We rented a Nissan Juke from Avis in Austria for 2 weeks. During the period there was a heavy hailstorm. Avis have charged us the excess of 790 euros for damage to the roof and bonnet caused by the hail....

Why doesn't my local council fit time-controlled traffic lights outside a school instead of speed humps?

I presume that the proposal of road humps in Park Avenue, Stourport on Severn is made to ensure the safety of children at the new Primary School. I support measures to improve safety but consider that...

Inform insurer of minor damage?

I live in a semi-detached house with adjacent intregal garages and a shared, open double drive. I had a minor scrape with my neighbour's car which was badly parked on the drive. Question: would the...

Why do BMW's wheels seem to get damaged so easily?

I’ve just finished reading a long-term wrap-up test of a BMW 535i. One of the points the raised was with respect to the wheels and tires. During the course of the test, over 40,000 miles in two years,...

Accidental damage by breakdown services

My brand new, two week old car was suffering from electrics problems - e.g. alarm going off for no reason, air con not working etc - which the dealer quickly agreed to sort out. They sent a transporter...

How can I prove that I haven't 'kerbed' the wheels of a Mercedes-Benz E-Class that I have to return next month?

I bought a Mercedes-Benz E350CDI Coupe in July 2009 and have to hand it back next month (PCH). The AMG alloy wheels have deteriorated to such an extent that the lacquer has broken away and in most parts...

Fined for damage we didn't cause to a rental car

Returning an Avis hire car to Munich airport, small scuff marks on two alloy wheels were wrongly attributed to my party. We collected the car at night from a reasonably lit carpark, where we duly checked...

Speed cushion damage - what can I do?

I just noticed on my summer rims the inner tyre wall is broken. They're Audi factory rims, 235-45/17 Kuhmos, about 3-4mm tread, no curb contact. How may I claim against my local authority?