I let a passenger out at an airport zebra crossing and received a penalty - should I ignore it?

In October 2017 I took a business visitor to Birmingham airport to catch a flight to Sweden. As I made my way around the perimeter road I had to stop at a pedestrian crossing to allow people to cross the...

We paid for a reconditioned engine and now the turbo has failed - where do we stand?

I went to a specialist garage that charged us close to £4600 for a reconditioned engine replacement job for my Mitsubishi Outlander. With this we also received a three month/3000 mile warranty. There is...

I bought a car from a classic car auction that turned out to be dangerous - do I have a claim?

I bought a car from a classic car auction described as maintained regardless of cost. It turned out to be in a dangerous and unroadworthy condition. The car was entered by a motor trader. Do I have a claim?

I was sold a car that still had outstanding finance - what can I do?

I purchased a Jaguar XJS Cabriolet from a private seller via eBay. Before collecting and paying for the vehicle £15,000 I checked with an online company to ensure there was no outstanding finance on the...

A car supermarket sold me a car with defective tyres - and won't pay for replacements?

I purchased a car from a car supermarket and over the first week of driving observed that there was an excessive vibration present a motorway speeds. I contacted them and explained the issue and also advised...

My car has been seized by the police - what do I do about insurance?

My car was impounded by the police because it is suspected of being in a crime (not by me) and I won’t be getting it back until they have have finished the investigation. I am buying a cheap runaround...

Our lease car was resprayed - why are the lease company charging us £700?

I have just returned a car at the end of the two year lease. While we had it, we had a non-fault accident and one side of the car had to be resprayed. The work was carried out by an approved body-shop...

I've been caught driving at 35mph in a 30mph limit. Is there any way of negotiating a speed awareness course?

I passed my driving test four months ago. I was recorded doing 35mph by a speed camera and have to complete the section 132 paperwork. I'm really hoping I only get a fine and not three points on my licence,...

I'm having engine issues with my two-year-old Peugeot - do I have any rights?

I have a 2016 Peugeot 2008 1.2 petrol and it has had problems with the engine spluttering on climbing a hill. The first time the dealer changed the leads and the second time they re-programmed the CPU....

I bought a car privately which turns out to be faulty - what should I do?

I bought a used car through Facebook. On inspection we figured out there was something wrong with one part of car but we were not sure. We offered an amount but seller offered £500 more with six month's...