Can I claim against Volvo because the Active High Beam in my V40 just dips the lights?

I paid £700 for a package which included 'Active High Beam' on my Volvo V40 because I drive through the countryside at night. The £700 option package states that 'it stays on high beam all the time to optimise your vision without dazzling other road users.' But it doesn't. It just automatically dips the headlights and I hit a deer that I would have spotted if they did stay on high beam when a car came the other way. I now have to pay an insurance excess on my four week old car and a possible increase in future premiums despite having protected no claims. I believe that I have a claim against Volvo and I also have the dashcam evidence that the lights simply 'dip'.

Asked on 15 July 2018 by Kristian Jendesen

Answered by Honest John
Active high beam dips when the sensors spot the lights of an oncoming car. There is no other way the system could work. So your problem was the coincidence of the car coming the other way when the deer emerged. You have no basis for a claim against Volvo.
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