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Most recently answered customer service questions
I bought my 2007 Toyota RAV4 new with a three-year warranty. It has always been serviced at a Toyota dealer and after its five year 50,000 mile service in December 2012 I was told that there was a problem...
For many years I have switched insurance companies almost every year in order to avoid the inevitable annual hike in premiums. Last February I obtained a quotation of £289 from LV for my MG ZT-T CDTi+...
Two days before Christmas we were involved in an horrific crash, and had to be cut out of our vehicle, which at the time was loaded with Christmas gifts, a hamper of food, luggage and all the bric a brac...
Murphy's law states that when it is cold, snowing and a Saturday morning, that your car will not start due to a flat battery. I have a Citroen C4 Picasso, (70,000 miles on the clock) which is regularly...
Can you elevate Toyota to the customer service Hall of Fame please?
My Avensis estate is nearly five years old and with 79,000 miles on the clock. After several months of a tedious engine troubles, Toyota,...
I know you like to applaud good service so I must heartily commend a Bradford firm called Revtronics (www.revtronics.com) that has repaired both my vehicles at a fraction of the cost of franchised dealer...
My wife last week took her Skoda Fabia 1.2 to the local Skoda dealer for an oil and filter change. When she came home she checked the bill a little more closely than she had at the dealer's. The price...
A few weeks ago you recommended ‘Event Tyres’ to one of your readers. I too needed two, possibly four replacement tyres and decided to take your advice, Event Tyres were very efficient, notifying me exactly...
On 1 November my car was stolen. After reporting this to Sussex police, and with a feeling of impending doom, I called Saga insurance, expecting the usual runaround. I was more than a little stunned. Not...
I wanted to write to highlight an excellent local garage in Leeds: Alderson Autos. A while ago I had an accident. When my car was returned to me it appeared to have turbo failure. The local franchised...