Are there any hidden snags to Mazda's own accident management service?

Mazda is making a leaflet available in their dealers claiming that they will handle all aspects of insurance claims for Mazda owners if they are contacted before the insurance company. This seems an excellent...

Is the garage ripping me off?

I took my Rover 45 to a garage as the cylinder head had gone. When the part was skimmed it was apparently warped, he said he would try and seal it anyway. It would not seal and he recommended a new engine....

Unsatisfactory repair

I bought my Jaguar in March with 3 months warranty (on invoice it just stated these words). Test drove well. Would not start when leaving the dealer premises. Dealer got vehicle to start eventually giving...

Why do Autoglass charge a flat rate of £400 for a windscreen replacement regardless of model?

I have followed the on-going tail of increasing insurance costs, but there is a way we can all help cut those costs. My Mk4 Fiesta required a windscreen after a stone cracked the original one. Whilst I...

Does Autoglass have a monopoly on windscreen replacement in the UK?

In answer to DB Norfolk (‘Art of glass’), I had a similar encounter. Not having windscreen cover on my elderly Peugeot 106, I shopped around for a quote, with Autoglass topping the scales at a whopping...

I bought a used Volvo S60 which appears to have an oil leak - is the dealer liable for repairing it?

On Friday 3 June I purchased a 2002 Volvo S60 D5 SE for which I paid the trader £2,900 cash. The following day my dad noticed an oil leak coming from the 'tray' under the radiator. On Monday 6 June our...

No response from 3rd party insurance

My unoccupied car was hit in a car park. The third party filled his report accepting blame but advised me he was instructed not to admit liability. My broker (Swinton) put me on to carcare who wanted...

Should Mercedes-Benz pay for my Mercedes-Benz E28CDI's alloy wheels to be refurbished?

I have a Mercedes-Benz E280CDI, which I bought new in November 2005 and which has patches of corrosion on all four of the alloy wheels. My local dealer has sent photographs of the corrosion to Mercedes-Benz...

Where can I report dangerous potholes that need repairing?

I am currently visiting the Bedworth area. I was here in January and was shocked by the state of the roads. The roundabout below junction three of the M6 had huge holes in the road surface, and they are...

Cat C Write Off Repaired

My girlfriend’s car was recently hit up the rear, whilst stopped at lights by a closely following car. Her insurers Quinn direct are having difficulty defending her as she is only third party fire &...