Can I take my warranty company to the small claims court?

I have a claim on an extended warranty for a broken-down ECU, sensor and wiring harness which had to be replaced. The cause on the invoice was "Thermister failed, causing coolant to travel up wiring into...

What's wrong with my Citroen C5?

Twice within 72 hours my Citroen C5 automatic diesel saloon (reg May 2009) has ground to a halt within less than a mile of setting off. On both occasions the audible alarm and visual display came on to...

Our Ford Focus was diagnosed with a slipping clutch, so why won't the Ford warranty cover it?

Whilst climbing a moderate gradient in a queue with a driver and four passengers in our Ford Focus, suddenly a horrible gassy smell filled the car. The smell remained for the next two weeks. We are the...

Should my daughter buy the Ford Platinum Warranty with her used Fiesta?

My daughter is buying her first car, a three-year-old Ford Fiesta 1.4 Zetec with Sport and Tech Packs. The dealer is offering her the Ford Platinum Warranty at £220 for one year, £318 for two years and...

Is the small print in Vauxhall's lifetime warranty definitive enough?

We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking water pump at 25,000 miles might be considered wear...

Please help me with a major warranty problem following repairs to my Skoda Fabia.

I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months' Skoda warranty and was asked if I wish to extend...

Should I renew my warranty which covers my Audi's DSG gearbox?

I need to know about the long term reliability of the Volkswagen Audi DSG automatic gearbox. My car is an 06 plate with 50,000 miles and I bought it from Audi with a year's warranty. The warranty will...

Ripoff yarns

I am considering buying a used car, first a 2004 Suzuki Wagon R + GL, 41,000 miles at £3,400; second a 2003 Fiat Punto Active 1,242cc manual, 71,000 miles at £ 2,700. Which is best? What do you think? The...

Obsessed with smuts

I have a FIAT 500 1.3 Multijet Diesel. About two weeks ago I had the problem, exactly as described in your column. I towed the car to the FIAT dealership and got from them the answer that there were 2.5...

Why doesn't my warranty cover my Volkswagen Golf's prematurely worn clutch?

I have a 2.5-year-old Volkswagen Golf. It's only done 26,000 miles and the clutch is starting to go. I have spoken to the Volkswagen garage, who informed me that the clutch isn’t covered due to wear and...