Our Ford Focus was diagnosed with a slipping clutch, so why won't the Ford warranty cover it?

Whilst climbing a moderate gradient in a queue with a driver and four passengers in our Ford Focus, suddenly a horrible gassy smell filled the car. The smell remained for the next two weeks. We are the...

Should my daughter buy the Ford Platinum Warranty with her used Fiesta?

My daughter is buying her first car, a three-year-old Ford Fiesta 1.4 Zetec with Sport and Tech Packs. The dealer is offering her the Ford Platinum Warranty at £220 for one year, £318 for two years and...

Is the small print in Vauxhall's lifetime warranty definitive enough?

We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking water pump at 25,000 miles might be considered wear...

Please help me with a major warranty problem following repairs to my Skoda Fabia.

I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months' Skoda warranty and was asked if I wish to extend...

Should I renew my warranty which covers my Audi's DSG gearbox?

I need to know about the long term reliability of the Volkswagen Audi DSG automatic gearbox. My car is an 06 plate with 50,000 miles and I bought it from Audi with a year's warranty. The warranty will...

Ripoff yarns

I am considering buying a used car, first a 2004 Suzuki Wagon R + GL, 41,000 miles at £3,400; second a 2003 Fiat Punto Active 1,242cc manual, 71,000 miles at £ 2,700. Which is best? What do you think? The...

Obsessed with smuts

I have a FIAT 500 1.3 Multijet Diesel. About two weeks ago I had the problem, exactly as described in your column. I towed the car to the FIAT dealership and got from them the answer that there were 2.5...

Why doesn't my warranty cover my Volkswagen Golf's prematurely worn clutch?

I have a 2.5-year-old Volkswagen Golf. It's only done 26,000 miles and the clutch is starting to go. I have spoken to the Volkswagen garage, who informed me that the clutch isn’t covered due to wear and...

My warranty company won't repair my Vauxhall Zafira's failed gearbox - what are my options?

Recently my Vauxhall Zafira went from being a superb gearbox to a bag of nuts in the palm of my hand. The only gears I had were third and fourth. I got relayed to a local garage, and when they looked at...

Why won't my warranty cover a burned-out clutch in my Vauxhall Zafira?

Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine to a revving monster, barely able to move, all...