Most recently answered insurance questions
In your recent Saturday columns there has been a number of references to the disturbing practices of accident management companies, resulting in high cost claims for car hire and medical expenses in accident...
I had just taken delivery of a brand new car. It was parked on the road outside my house. Three quarters of an hour later, a lady knocked at the door. She said that she, along with three other horse riders,...
I have been following your correspondence concerning "Claims Management" and whiplash scams. Can you give advice what to do at the time of an incident, please? Is it possible to deter the other party...
The correspondence from EH and others recently is a very real worry to anyone who has been blamed for a traffic accident, no matter how slight. It seems surprising that EH's insurers did not contest, as...
My daughter’s car was stolen in July, 2009. It was smashed into a car causing a write-off of my daughter's car. The insurers did not pay up as she had lost her keys, and they said she didn’t keep car safe...
Why don't insurance companies recognise the greater security surrounding cars owned by members of HM Forces living in barracks? I am stationed in one of the less salubrious areas of London, where many...
My husband has a Mercedes-Benz ML270, six years old. Last April he made an insurance claim, having damaged the front bumper and wing by driving into the gate across our entrance. The estimate we had was...
Your reply of 2 October to BN quotes the record credit hire bill as £40,000. The attached judgment, involving footballer Darren Bent, raises this to over £63,000. You may not be aware that in Northern...
There are a number of what look like reputable companies advertising simple-to-install electronic upgrades that are claimed to increase the power output and economy of turbo diesel engines. They also claim...
Someone drove into the back of my wife's car and is fully responsible. Direct Line then passed me onto Drive Assist for a rental car while her car was in for repairs. They are delivering it on Tuesday....

