False alarmist

I am concerned about the previous ownership of my car after reading a recent newspaper report (Daily Telegraph article by Jon Swaine 15th September 2009). I assume that you are aware of this article? In...

Accident Mismangement

My parked RAV-4 was hit by a car that did not stop. Fortunately the incident was witnessed and on being confronted the driver admitted responsibility. I wished to take my vehicle to my local Toyota dealer,...

Crunch credit

There's an old Court of Appeal spot hire case called Mattocks v Mann (mentioned in Clark v Ardington actually) where a woman hired for a year and recovered all the hire charges because the insurers took...

Nicked and tucked

I don’t know if you can advise me here or just warn others about this. On 14th August this year I hired a car in Glasgow airport for a one-way trip to Reading. I was quoted £84, which included the one-way...

Bumping up the premiums

Twice in the past 12 months, my wife's leased Mercedes has been bumped whilst stationary or parked and on both occasions, the lady drivers concerned admitted responsibility immediately. Because the car...

Credit crunching

I had an accident a few weeks ago now, where someone pulled out of a minor road and pranged into me. It was all amicable, I put it through my insurers (peace of mind) and they put me in touch with a company...

Collusion damage waiver

In May 2008 I was on holiday in Florence Italy and hired a motor car from Avis. I picked up the car in Florence and before leaving the depot asked Avis staff for directions to Sienna. Some 6 months later...

Credit (hire) crunch

I have been involved in a non-fault crash where the third party has driven into me at maybe 35 – 40mph, when I was stationary in a queue of morning traffic. The police were involved and she is being prosecuted...

Bumping up the rent

On Sunday I collected a car from Budget at Stansted Airport. Having refused the excess Insurance premium, which would have amounted to a 40% increase in the cost of the car hire, I was lectured by the...

Con-stand-he-noble

You very kindly helped me overcome hesitancy on buying my 1yr old Jaguar XF S V8 back in March this year. All has gone well. It is as you said a fantastic car to own drive despite government taxes. However,...