Most recently answered insurance questions

Since having my car written off in a non-fault accident in May of this year, I have had three phone calls from ‘Claims Management’ companies wishing to manage a claim for compensation on my behalf. I see...

A few months ago, my sister-in-law hit a cylist on a zebra crossing. It was night, dark and he did not dismount or have any lights so she did not see him.
She was driving my car as a named driver on the...

My wife's car is due to have some paintwork repairs done under warranty. Honda Chester have referred it to an outside bodywork shop, who will provide a courtesy car but with a £1,000 excess. That on our...

What are your views on Honda Happiness Accident Assistance? In the (hopefully unlikely) event of an accident should I inform them OR my Insurance company first?
I ask because of the scams currently operating...

I read with interest last week about insurance scams. I had an accident and was supplied with a BMW for five days during repairs by HelpHire, a management company provided by insurer. I signed a form to...

I quote from my renewal notice:
"MATERIAL FACTS - DUTY OF DISCLOSURE: All material facts must be disclosed. Failure to do so could invalidate the policy. A material fact is one which is likely to influence...

You may be interested to know that some insurers have started asking brokers to sign new terms of business agreements agreeing not to contact any claims management company or solicitor first (even if the...

I am at a loss at how to proceed. My 18 year-old son has just passed his driving test and no matter which approach I take, quotes are starting at around £4,000pa. I have tried multi-car policies (three...

There are many parties to blame for motor insurance premium increases. In no particular order: A) Insurers, vehicle repairers, police, franchised dealers and breakdown companies who sell details of non...

About 1 month ago my neighbour, living opposite, reversed her car into mine as she negotiated joining the road from her drive. The damage appeared to be slight. We agreed that I would get a couple of estimates...