Most recently answered insurance questions

A friend and her husband have just been followed home and told they had driven into the back of this persons car whilst in town and that they had 100s of witnesses.
They are claiming whiplash but there...

My son was at traffic lights in Hertfordshire when a van ploughed into the back of his car. At the first inspection it was considered to a write off. However, the insurance company ordered a further inspection...

You mentioned in your column last week that the insurer of a motor vehicle should be made aware of any change, however small, that is made to a car as it may affect the validity of the policy held. Does...

I insured my car through One-call and unfortunately did not notice that to change my home address (amongst quite a long list of occurrences) they charge £55. The paperwork I downloaded did say ‘any change...

My windscreen has developed a split and needs replacing.
I have glass insurance in my policy but I have read in your column that some insurance companies will increase future premiums if you have had...

We have decided to keep our son’s car while he is at university. His insurers will 'suspend' his policy until he needs it in the hols. We make the payments during suspension then the amount is deducted...

I received this message from Volkswagen and would like your advice as to whether this is a good thing for me to consider, would this be £50 well spent? <<Welcome to Ensurance - an official Volkswagen Insurance...

I hired a car at an Irish airport last week and found that the excess protection insurance was greater than the cost of hiring the vehicle. Is there an insurance company that covered the excess and is...

I recently received a parking summons from a local authority and it is clear that my vehicle number plate has been cloned. The vehicle was never at the location cited. I hope I have cleared up this matter...

Regarding Mazda and a leaflet advising they will handle all aspects of accident repair claims for Mazda owners. We also have a Mazda and received one of these leaflets after a service. We chose to ignore...