Insurance company won't cover flood damage

My son drove onto a flooded section of road when a nearby river broke its banks. The engine on his Peugeot 307 stopped and he and the car had to be recovered by the RAC. A number of other drivers found...

Is there an insurance hotline?

There are many (mainly young male) drivers on the road with 'souped up' cars. Is there a motor insurance hotline to report the car registration and modifications? With car insurance being so high for...

Modifications and Insurance - is there an industry standard?

Is there a standard list of accessories which don't have to be declared as modifications to the insurance company? I added a rev counter to my Aygo as my 17 year old is being taught how to change gears...

Why is Direct Line refusing to cover our son on our MINI One because it has a spoiler fitted?

I've been a longstanding and loyal Direct Line customer for many years with two cars currently insured with them. As my children became of age, they were added to one car or another as named drivers, without...

Very pleased with LV Insurance.

I'm 69 years old and drive a RAV4, insured with LV. My renewal quote was 7.5 per cent lower than last year's premium. Prior to renewal I rang LV to inform them of an SP30 I collected in March last year....

Will I get my money back from Autolaw following the company's closure?

I am having considerable problems with Autolaw. I forwarded a series of e-mails and got a reply for Charlotte de'Luss to sort it out. That was about three weeks ago. I rang the number on my invoice only...

Please warn your readers about scammers calling about insurance renewal.

I’ve just been the victim of an attempted scam. I received a phone call from a woman stating she was checking my automatic insurance renewal. She gave me lots of correct details about myself, my wife and...

Am I being penalised for using Honda Happiness Accident Assistance by my insurer?

I have a 1.4 manual Jazz and would use the services of Honda Happiness Accident Assistance if the need arose. However my current insurance with Sainsbury’s Finance includes amongst the excesses: “Repair...

I don't want my Ford Ka written off in case of an accident - can I downgrade the insurance?

Should I reduce my insurance due to the age of my 13-year-old Ford Ka? I have fully comp, legal and no-claims discount cover for £250. Very occasionally my son, who has his own car insurance, drives it,...

Lancer or A3?

I am a fairly young driver at 20 (turning 21 soon). I've got to the point where I want to buy my second car and want it to be a nice sporty looking car, without too much performance so that I don't get...