We bought a faulty car from 130 miles away - do we have to take it back to this dealer for repairs?

We bought a 2008 Vauxhall Zafira, 55,000 miles, for £2495 on 22 July 2017 and drove the 130 miles home with no issues. On the 23 July the exhaust emissions light came on, so I contacted the seller and...

Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

Is the manufacturer's warranty still valid if not purchased from a main dealer?

Is the manufacturer's guarantee on a 2016 Ford Focus still valid if not purchased from a Ford dealership?

I don't need to use Hyundai servicing to maintain the warranty - can you recommend a cheaper third party option?

I've just bought a six month old Hyundai i10. I knew their service costs are steep but I also noted you don't have to use Hyundai to maintain the warranty. Hyundai have just bought out a service plan that...

BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

The air con in my i10 packed up - is this covered by Hyundai's warranty?

The air con in my 2014 Hyundai i10 packed up while driving. Could this be a sudden leak or something more expensive? I think I saw somewhere that air con problems are not covered by Hyundai's five year...

Should I buy or lease a new MINI Cooper?

Are the new MINI Cooper reliable and are parts expensive? Also, would it be better to buy or lease?

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

A bodyshop botched a respray of my new van - how should I resolve this?

I bought a new Ford Transit Custom M-Sport from a Ford main dealer in March 2016. In January 2017, the paintwork bubbled in the cold weather. Ford put me onto Van-Sports (M-Sports) who did the bodywork...

Is it normal for a fuel pump to break after doing barely any miles?

I had new fuel pump fitted a year ago. It went again two days after the warranty expired but I have only done 2000 miles in a year. They wouldn't cover it and charged me again. Is this normal?