Buying my first car

I've had my licence for 9 years but this will be the first car that I will own. I know very little about car maintenance, or what costs are involved in driving in the UK having recently moved here. I...

Car keys stolen from house

My parents house was recently burgled and the car keys taken. The car was in the garage and no attempt has been made to steal it but it is obviously vulnerable. The local Ford dealer will change the...

Insurance claim after an accident in France. Does this value sound right?

If treated as a write off what value should I get for a Mercedes-Benz C180 Kompressor Avantgarde SE 56 plate petrol manual with 34,000 miles (approx) and in pristine condition? My insurers have offered...

Why does the fitment of non-standard parts count as a 'modification' for Churchill insurance?

A couple of months ago, I sought your advice concerning Churchill Insurance's insistence that my MR2's replacement stainless-steel exhaust was a "modification" and therefore merited a premium increase...

Insurance for 19 year old - is this fronting?

I am 19 years old and have held my license for a year, and I got a quote of £1300 to insure a 1.8tdci Ford Focus (mk1). My mother filled out the details and added me as an additional driver, but declared...

Inform insurer of minor damage?

I live in a semi-detached house with adjacent intregal garages and a shared, open double drive. I had a minor scrape with my neighbour's car which was badly parked on the drive. Question: would the...

Why is LV insurance so much cheaper?

How about this for a cheeky insurance renewal rate? I have been insuring with a leading insurance company for many years. I received a renewal notice for £594.45 for my Mercedes. A quick call to LV resulted...

How can I tax my car if my insurance is expiring tomorrow?

The insurance renewal on our car coincides with the road tax, which surely can't be unique. Although the DVLA website encourages early renewal and the online checker confirms that the car is insured, it...

How should I respond to an insurance claim scam?

I have heard from my insurers that CAA Claimsline claim that my car was involved in an incident: “You have hit their client's vehicle” and “do you accept fault?”. No such incident or accident occurred,...

You can actually transfer a registration from a written-off vehicle.

There are a couple of errors in your reply about transferring a reg from a crashed car. Firstly, you wrote, "You cannot transfer a plate from a write-off". It is possible to transfer a plate off a write-off....