Why is a driver's occupation used to calculate insurance premiums?

With the introduction of gender-neutral insurance premiums now in place, it got me thinking about how risk was evaluated by the insurance companies. One thing I can’t figure out is why a driver’s occupation...

Is this insurance practice legal?

After a recent accident I made a claim on my car insurance policy. I asked if I could use my preference of vehicle repairer instead of the one nominated the insurance company. They said I could but they...

Bought back a written off car - does it need a check over?

My daughters boyfriend has had his car written off by the insurance company, it is a 53 plate Fiat Punto. It only has side passenger side damage to the rear. He has settled with their offer and has decided...

When do I give an insurance courtesy car back?

Can insurance company send a cheque, and take back my hire car before a settlement has been reached? When am I required to return the car by Law?

I want my car repaired after a no-fault accident

Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told them that my insurers had arranged repair and that...

Insurance mix up could cost me

I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them,...

Are insurers penalising drivers for attending speed awareness courses?

I recently attended a speed awareness course as an alternative to three points on my licence and a fine for 36mph in a 30mph limit in a London "hotspot". Contrary to expectations, I found the four-hour...

Should I let AA Claims Fast handle my accident repair?

Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...

Why should I pay for insurance on a courtesy car after my new Volvo broke down?

I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five minutes I had to return it because "Software Malfunction"...

How to stop accident claim hassle callers?

In August, my car (parked and unoccupied), was struck by another car, (which was also unoccupied) due, it is believed, to a fault on the electronic braking system. I obtained information from the third...