How can I avoid a claims management company dealing with my accident?

A month ago I had a very slight accident. I backed out of a parking bay and into a car that had stopped behind me (my fault, no doubt about it). We examined the damage to the other vehicle (which was seven...

Why is a driver's occupation used to calculate insurance premiums?

With the introduction of gender-neutral insurance premiums now in place, it got me thinking about how risk was evaluated by the insurance companies. One thing I can’t figure out is why a driver’s occupation...

How can I have the 'written off' tag removed from my repaired Mini?

My Mini was broken into and stolen in 2009 by a joyrider. It was recovered somewhat damaged a few hours later by police. My insurers promptly declared it would be written off, their assessor asserting...

Is this insurance practice legal?

After a recent accident I made a claim on my car insurance policy. I asked if I could use my preference of vehicle repairer instead of the one nominated the insurance company. They said I could but they...

Bought back a written off car - does it need a check over?

My daughters boyfriend has had his car written off by the insurance company, it is a 53 plate Fiat Punto. It only has side passenger side damage to the rear. He has settled with their offer and has decided...

When do I give an insurance courtesy car back?

Can insurance company send a cheque, and take back my hire car before a settlement has been reached? When am I required to return the car by Law?

I want my car repaired after a no-fault accident

Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told them that my insurers had arranged repair and that...

Insurance mix up could cost me

I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them,...

Why should I pay for insurance on a courtesy car after my new Volvo broke down?

I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five minutes I had to return it because "Software Malfunction"...

Are insurers penalising drivers for attending speed awareness courses?

I recently attended a speed awareness course as an alternative to three points on my licence and a fine for 36mph in a 30mph limit in a London "hotspot". Contrary to expectations, I found the four-hour...