How can I defend my friend against an accident claim when he was driving my car?

Please can you help me? At the end of last year I loaned my car to a Missionary friend who returned to this country for Christmas, who was aged 55 with a clean licence and full NCB when he owned a car...

Can you recommend a small, fun 5-door car for urban use?

I need your help. Over the last 40 years I have driven two or three door cars which moved when the pedal was pressed, apart from the last two years when I have been driving a 5-door 1.0 litre Corsa given...

Speak to insurer or manufacturer after an accident?

I recently bought new Hyundai i30. The manufacturers say if I have an accident claim I should contact their agent in the first instance NOT my insurer (Sainsburys). They will then take over all negotiations...

Should I answer questions to solicitors regarding an accident I witnessed over the phone?

I witnessed an accident on a country road two years ago and gave a witness statement to the police at the scene, as did one other driver. I believe that our accounts may have differed. I have recently...

Can I keep my damaged Mazda 6 if it is written off, and get it repaired myself?

My locked 2007 Mazda 6 TS 5-door auto parked on my driveway was struck by a car veering off the road at speed. After demolishing part of my neighbour's wall and part of my hedge it bounced off the rear...

Car declared a write-off – can I sue for costs to repair the car?

Last week I was in slow moving traffic on a motorway and was hit in the rear by a following vehicle. The impact pushed my car into the car in front, causing a four-car shunt. The rear car belonged to a...

Why don't insurance companies reward loyalty?

My car insurance renewal came through last week. I checked on a price comparison website, and found exactly the same policy with the same company, but £53 cheaper. So I cancel the existing policy and take...

Can I tax my car without insurance?

I have a vehicle that I do not use, but want to tax and sell. What are the insurance requirements for a vehicle that you never drive, but want to tax? Can I insure it for one day, just to be able to tax...

Why isn't isn't my new car on the insurance database?

After a four month wait, I am picking up my new Ford Tourneo Custom (limited) next week. The only problem is that no insurance company actually knows it exists, even Ford insurance won't cover it! What...

I am being ruined by an insurance company - is there anything I can do to stop them?

I have been trying to resolve an insurance claim for uninsured losses via a policy with the XXX. Under the terms of the policy they were to recover my losses after a major road accident, involving myself...