We had a minor bump on a garage forecourt - and now the police are involved?

My wife recently bumped into a parked car on a garage forecourt. She got out, looked at the car, found no damage and so drove off. Now we find an insurance claim has been lodged and have also received...

We bought a faulty 2006 BMW X3 - does the dealer need to refund us if he won't fix it?

We bought a 2006 BMW X3 six weeks ago. It recently lost power while my wife was driving and it whines when accelerating. I called the dealership where we got it from and then took it to them to look at....

Can an insurer threaten to void a policy for not disclosing a part-time job?

My son passed his test in July 2017 and he got insurance in his own name with Go Girl (Sabre) at £1550 per year for his 2012 Vauxhal Corsa 1.2. Unfortunately he collided with another car just before Christmas...

I've been fined £100 for overstaying at a train station - can I contest this?

I recently parked at Chippenham Station in a short 20 minute limit area to see off my daughter. This was just before 9pm and there were plenty of spare bays. My daughter's train, due at 20:55, was seriously...

A dealer manually cleared fault codes from a faulty car I purchased - does he now have to accept my refund request?

I purchased a 2007 Citroen C4 Picasso on December 1 2017. I quickly found the car would judder, hesitate on pulling away and cut out on me. I informed the garage of this, and they said that was normal...

I bought a faulty car and want to reject it - do I have to let the garage attempt to fix it first?

I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual noise coming from the engine. They directed me...

Why is my insurer seeking to recover costs directly from the driver that hit my car?

My car was written off in August after another driver made a right turn in front of me, hitting the front and side of my Audi A4. I had owned this vehicle since new, it was in very good condition, low...

I asked for 50,000 miles per year on a PCP contract - the dealer has only given me 8000, what are my rights?

I bought a car and requested 40,000 - 50,000 miles per annum on a PCP term. This is also shown in an email to the dealership. However, it’s come to light that I have only been given 8000 per annum. What...

I was charged £100 for overstaying in a car park - am I legally obliged to pay the fine?

I have a £100 parking charge for spending two hours and 17 minutes in a car park when I had paid for two hours. The car park charges £1 per hour, so the fine is clearly exorbitant. ShouldI I pay them about...

Our newly bought car failed after six weeks - the dealer refuses liability, but do we have a case?

I recently bought Volkswagen Scirrocco 1.4 TSI for my son. It has had two previous owners and was bought from a second hand car dealer with 39,000 miles on the clock (sadly not a Volkswagen dealer). In...