Do you have Golden Spanner Awards? I'd like to nominate Trevor King of Epsom for repairing the ECU in my A-Class Mercedes-Benz.

My 10-year-old, 30,000 miles, serviced by Mercedes-Benz A-Class suffered the dreaded ECU fault warning light. The Mercedes-Benz garage informed me a repair would cost £1700 if it was the gearbox or £6000...

My 2006 Mercedes-Benz A-Class has a serious rust problem - why won't Mercedes' warranty cover the repair?

I recently purchased a 2006 Mercedes-Benz A170 from a non-Mercedes garage. On washing and waxing my pride and joy I noticed three rust bubbles on the lower part of the front passenger door, so immediately...

Belt failure in a Citroen C8 - excellent customer service from Citroen.

The cambelt of my daughter’s Citroen C8 broke at 99,000 miles and repairs were likely to cost us more than £2000. For normal use, the handbook recommends changing at 100,000 miles. Otherwise, for "severe"...

Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint?

I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is pretty much full retail. My initial feeling with the...

Why won't Mercedes-Benz replace the SBC unit in our 2004 E320?

Mercedes-Benz has confirmed via diagnostics that the SBC unit on our 2004 E320 CDI has gone. I am aware there have been problems with this unit, possibly even a recall. Mercedes-Benz has offered to go...

An endorsement for LV insurance.

My wife and I both have cars comprehensively insured with LV. As she is to have surgery this week, she decided to add my name to her policy so I could drive her car to avoid it standing unused. When she...

Should I buy this used Citroen C4?

I have seen a 2006 Citroen C4 1.6i 16v SX 5-door automatic at JCS Kegworth used cars and really just fancied it. It is a petrol auto with 51,400 miles on the clock, full service history from new, alloys...

ABS fault on a 4500-mile-old Fiesta - is this acceptable?

In 2006 I bought a brand new Ford Fiesta Studio. I have now been told by a Ford garage that my ABS braking system unit has now packed up. I am very angry considering the car has only done 4500 miles, because...

The ESP light on my SEAT Leon has come on - should my dealer repair it?

My 27,000 mile 2007 SEAT Leon 2.0 petrol FR, main dealer purchased and serviced, had just passed MoT when the ESP light on the dash appeared. In the past you have stated that this is a known VAG problem....

Quick and cheap repair for my Passat's air conditioning compressor.

Following your answer about garages replacing aircon compressors when all that was needed was a new clutch, mine failed a week ago. I took the car, a 10-year-old Passat, to our local independent garage...