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Most recently answered claims questions
Ambulance chasers combined with insurance companies that prefer to raise premiums rather than combat fraud are resulting in the legal robbery of honest motorists. Unusually, the company I insure with,...
I recently had an accident, unfortunately the road was greasy and spun out on a bend, taking out a bt phone line pole in the process. My car I have been told more than likely will be written off! Do...
My car broke down (clutch problem) as I entered the M1 in Derbyshire. I let it roll to the barrier and waited there to be rescued which took only 20 minutes. I was then taken to a garage where arrangements...
I have read your comments as to credit hire and it was something I took into account in renewing with a well-known mutual. However the guaranteed courtesy car was an add-on extra which I refused. I thought...
I pulled out of a carpark and bumped the wing of a passing car. Their damage is slight and they do not wish to claim, but I have already reported it to my insurer and am awaiting an estimate for the work...
My 17-yr old son (recently passed) was driving my Seat Ibiza 1.2 and was hit from behind at approx 35mph. Damage is to the rear bumper and the other driver has admitted liability. My son has no whiplash...
Rather late in the day I am writing to ask you for advice regarding the loan of a Bentley following a motorway shunt 20 months ago. We were part of a multiple collision on the motorway coming home from...
I was interested to read your letter headed ‘Decline and Fall’ in the DT dated Saturday 13 August. I had an almost identical situation arise as MM of Hawick which involved the same insurance company. Last...
My husband insures his 2 cars (one, a "workhorse" and the other for smarter occasions) with Liverpool and Victoria, and I insure my Ford Focus with Direct Line. We are both named drivers on the other's...
I had an accident in April for which I was to blame. In spite of advising the third party that I had informed my insurers and himself of the occurrence within half an hour of the accident, I received a...