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• Strengthening of Consumers Rights. 31 Mar 2003 (Forum)
  Any guarantees offered by the Manufacturers or retailer will be legally binding, written in plain language and give details how to make claim. Consumers will have the right to request repair or replacement of faulty goods. If this is not possible consumer can then request price reduction or full refund. The regulation can be viewed at: http://tinyurl.com/8i9r DVD
• Renault Clio - consumer rights 3 Jun 2024 (Forum)
  I have contacted the dealer several times to book an appointment but they are ignoring my emails and phone calls. I am concerned that the 6 month statutory rights period will be finishing soon and the dealer is just wasting time. Under the Consumer Rights Act 2015, any faults appearing within the first 6 months are assumed to be present also at the time of purchase.
• Audi A8 - Consumer Rights Act 2015 16 Jun 2018 (Forum)
  The car has a few faults (so far) – cooling system, cracked panel under engine and rear blind not working. I am entitled to a 30-day right to reject the car: - under the Consumer Rights Act if the car is unfit for purpose, of unsatisfactory quality or not as described.  Questions: 1) Can I choose to take the car to Audi or a specialized mechanic to rectify all the faults?
• Ford Focus - Faulty Second Hand Car - Consumer rights? 15 Apr 2018 (Forum)
    From what I can make out the consumers right act takes into account the age of the vehicle, and what a reasonable person would expect.  Am I expecting too much from the dealer to take the car back and repair the engine?  its only 3 years old and only has 9000 miles on the clock and has a full service history.
• Repairs etc. - New Consumer Rights Act 7 Oct 2015 (Forum)
    By that, I mean that the fault is diagnosed, a part is replaced, a bill paid, and the fault is still present (or returns a few days later). The process is repeated, ad infinitum in some cases. The new Consumer Rights Act, as well as giving more rights on refunds / replacements, also seems to cover repairs. Going from the BBC ... http://www.bbc.co.uk/news/business-34410782 " The Act covers all services - from washing machine repairs to facial treatments.
• BMW Z4 Coupe - Consumer Rights Act 2015 24 Dec 2016 (Forum)
  The Consumer Rights Act 2015 only allows a deduction for use so their offer appears grossly unreasonable. The matter now rests with the Motor Ombudsman
• Does new consumer rights act 2015 apply to my car? 21 Nov 2015 (Forum)
  The fix hasn't worked and the same fault is still there.  I have no confidence that they can fix the problem.  Does the new Consumer rights act apply to me - i.e. point of sale is 2nd October when I took delivery, or is it the date the car was registered (Sept so falls under the old Sale of Goods act)? I am a driving school instructor so it's essential I have a reliable car.
• Mercedes-Benz A-Class Saloon - Consumer Rights Act 2015 - Finance Co. says NO 22 Feb 2025 (Forum)
  Notably, the car was delivered with scratches down to the metal and primer in multiple locations, and the dealer had agreed to rectify this. However, MBFS has stated that since a resolution was accepted for these defects, the Consumer Rights Act 2015 no longer applies in my case to other defects. Additionally, the vehicle was not equipped with an essential software patch prior to the sale; this update was released in April 2024, yet the vehicle was delivered to me in November 2024.
• consumer law update - entitled to a full refund up to 29 Sep 2015 (Forum)
  Read more:  http://www.dailymail.co.uk/news/article-3252752/Shopper-power-30-day-refunds-guaranteed-items-faulty-described-biggest-reform-consumers-rights-generation.html#ixzz3n7L3Lygl   Follow us:  FIAT Bravo - Looking for advice regarding my consumer rights 18 Dec 2017 (Forum)
  Right to make it clear from the outset this doesn't concern a matter in connection to any motor vehicle! Hoping my post will still be accepted though. Looking for some  knowledgable advice regarding Consumer Rights.
• Consumer Legal Right for Misprice? 19 Oct 2004 (Forum)
  Hi guys Was looking for a new car on the internet when I came across a 04 plate Daihatsu Charade 1.0 SL with 7400 miles on it available to my local dealer...
• Consumer Rights Act in practice 22 Mar 2016 (Forum)
  I was recently interested in a car.  Before going to see I decided to check warranty on offer. Reference was made to being available up to 24...
• Renault clio 2010 1.5dci - Consumer Rights Act Query 24 May 2024 (Forum)
  Hi all. Pretty quick question Got a second hand clio a couple of weeks ago. Within a few days it threw up an oil pressure fault. It has been back with...
• Massachusetts "right to repair" bill 20 Sep 2009 (Forum)
  [and] car manufacturers continue to hold back on some of the information that your mechanic needs in order to properly repair your car and reset your codes and warning lights... Massachusetts is now poised to solve this problem and car-driving consumers should pay attention this fall when the Massachusetts Legislature takes up landmark legislation that would force manufacturers to respect the right of consumers to access their own repair information.
• a new BBC ONE series - New BBC1 consumer series called The Legalizer 23 Jan 2012 (Forum)
    Fulcrum TV  is looking for people to take part in a new  BBC ONE  series that aims to show consumers that they have rights and can get justice for themselves by guiding them through the Small Claims Court process. So if you feel you’ve been cheated, ripped off or unable to solve a dispute with a dodgy dealer, mechanic, trader or manufacturer or if  you’ve tried every means of resolving a dispute but without success and are now considering using the Small Claims Court then get in touch...
• Ford Transit - A Faulty Van - what are my rights? 3 Mar 2019 (Forum)
  The sales garage bought it from another garage and he has said the mechanic there doubts there is anything wrong with it but he is willing to have a look at it. That didn't sound very impartial to me so I started to look into my rights and under the consumer act I said I wanted to reject the van. However, in the small print (that I signed) it says they only deal business to business, making my consumer rights different. Has anyone had an experience like this?
• Honda Civic 2017 - My rights? - Engine failure 15 Jan 2024 (Forum)
    Was originally wondering what my comeback was regarding the Car Supermarket but now wondering if I'm doing the right thing going down this route and what my expectations should be if Honda refuse to repair under good will? Am I right in thinking I am covered by the 2015 consumer goods act or would I have to prove the fault was there at the time of purchase from the Car Supermarket.
• consumer rights when car repair gone bad 7 May 2007 (Forum)
  i need some advice/help on what to do and where do i stand legaly i had some minor wear on the bolster of my car seat, only minor but im fussy. so i got...
• Used car warranties - worthwhile? 5 Jan 2005 (Forum)
  I am looking at a 3 year old car (Picasso) from a small trader - what are my 'rights' under the sale of goods act if there is a major fault? Should I buy a warranty? If so, which one? Or can I rely on consumer protection law? Thanks for your comments
• Oh dear and HURRAH 28 Sep 2015 (Forum)
  On 1st October 2015 the Sale of Goods Act,Supply of Goods and Services Act and Unfair Terms in Consumer Contracts Regulations will be thrown in the waste paper basket UUrrrggghhhhhhh But on the above date  (hugh fanfare) dattarrahhh in comes: http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted The Consumer Rights Act 2015 - all encompassing and can be read in detail at the above reference.