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Claiming on extended warranty - should I have to pay anything? 24 May 2016 (Ask HJ)
I had reason recently to claim against a third party warranty. My car is a SAAB 9-3 XWD 2010. I took my car into my local garage for assessment. They... -
Volkswagen Scirocco clutch release bearing problem 26 Apr 2016 (Ask HJ)
Recently purchased a 2010 Scirocco GT, its a manual with the 210bhp 2.0 TSI chain driven engine. Whilst reversing up an inclined driveway there was a howling... -
Lotus oil change 8 Jul 2015 (Ask HJ)
I purchased my 1999 Elise with 3500 miles when it was 10 years old and gave it its first cam belt change and first oil change. I only drive about 200 miles... -
Is the Honda Civic a reliable used car? 11 Apr 2015 (Ask HJ)
I am looking to buy my first car and am debating buying used or investing in something nearly new. I need something reliable to get me to work each... -
Will the BMW Z3 ever get classic status? 2 Apr 2015 (Ask HJ)
I have bought a 1998 BMW Z3 2.8i. It’s a manual and is in very good condition with one owner from new and 34,250 miles on the clock. The car was on SORN... -
Clutch failure after 4 months - should the dealer pay for repairs? 15 Aug 2014 (Ask HJ)
Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month... -
Is my ix20 too sluggish? 1 Aug 2014 (Ask HJ)
My ix20 1.6 automatic was recently in for paintwork repair. I had found it sluggish at times in general - it is 6 months old. I hadn't driven automatics... -
Renault Kangoo conversion power loss 7 Jun 2014 (Ask HJ)
I own a Renault Kangoo 1.6 petrol auto wav conversion. This vehicle has done 3500 miles. Three weeks ago the engine was hesitating at around 30mph. One... -
Audi Q5 - can I fit 18-inch wheels? 12 Feb 2014 (Ask HJ)
I'm considering buying a nearly new Audi Q5 S Line Plus which has 20-inch wheels as standard specification. When I test drove the car I thought that the... -
What should I look out for when buying a used 14-year-old BMW? 14 Dec 2013 (Ask HJ)
I am thinking of buying an older 2000 X-reg BMW with 50,000 miles, one previous owner and FSH from a dealer. Apart from ascertaining the regularity of... -
Ford Mondeo - should I sell it or run it into the ground? 27 Sep 2013 (Ask HJ)
I have a 2007 Ford Mondeo 1.8 TDCI Titanium X estate. It was my company lease car, which I bought a year ago on leaving the firm for £2500. It has 114,000... -
Can I undertake on the motorway? 29 Jun 2013 (Ask HJ)
I have just bought the latest (2007 edition) Highway Code for guidance on overtaking on the left and find Rules 267 and 268 confusing and conflicting.... -
Why isn't intelligent speed adaption being adapted to control speed limits? 27 Apr 2013 (Ask HJ)
As a long-time reader I have seen many emails appear over the years about speed humps, their effectiveness, and the side effects of their imposition, not... -
Bought a used car - Dealers responsibility? 16 Feb 2013 (Ask HJ)
I have just bought a used Volkswagen Golf 1.6 FSI sport (with around 48000 miles) and its 15 days since I have bought it. When the car was sold the... -
Audi A1 handbrake failure 16 Feb 2013 (Ask HJ)
We have had an Audi A1 for little over 1 year. On the school run my wife parked on a slight incline less than 3% leaving the car with the handbrake engaged.... -
Fixed-price servicing - is it really fixed-price? 23 Nov 2012 (Ask HJ)
I took my wife's Seat Altea 2.0 TDI DSG for a special offer £129.00 service. The service was completed, but at the service desk, I was informed that the... -
My Peugeot's service bill is huge - is this reasonable? 2 Nov 2012 (Ask HJ)
I took my 2005 Peugeot 307 HDI XI to the Peugeot main garage this morning for a service and MoT. It has covered just 39,000 miles and was serviced by a... -
Road tar damaged my tyres - is the council liable? 20 Oct 2012 (Ask HJ)
In June this year I came across a freshly resurfaced B-road. I kept my speed below 20mph and could hear the odd stone chip under the car. When I turned... -
Airbag failure while on MOT retest 15 Oct 2012 (Ask HJ)
I bought my Passat (2004) in for an MOT retest on Saturday morning at 11am to a garage and they had my car until I called at 16:45. On first starting my... -
My daughter's Corsa was very easy to restart after storage. 3 Oct 2012 (Ask HJ)
I was surprised that my daughter's car, having been parked up for more than four weeks, outside her home, on the street started first time. It's a three-cylinder...
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